Clinic Assistant

LIFE MEDICAL HEALTHCARE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare service provider in Singapore is seeking a front desk personnel responsible for managing patient interactions and support duties. The role involves maintaining patient records, ensuring a clean environment, and sharing treatment knowledge. Ideal candidates will have strong customer service skills and an interest in traditional Chinese medicine.

Qualifications

• Experience in front desk operations is preferred.
• Knowledge of TCM and patient care is a plus.

Responsibilities

• Perform front desk duties including booking appointments and responding to inquiries.
• Maintain accurate and detailed patient records.
• Ensure massage rooms and equipment are clean and well-maintained.

Skills

Customer service

Organizational skills

Communication

Job description

Job Description

• Perform front desk duties including but not limited to, meet & greet, booking of appointments and responding to customers' enquiry, invoicing and inventory stock take duties.
• 履行前台职责，包括但不限于接待、预约和回复客户的询问、开发票和库存盘点职责。
• Sharing TCM knowledge and after treatment care methods with patients.
• 与患者分享中医知识和治疗后护理方法。
• Maintain accurate and detailed patient records.
• 保持准确详细的患者记录。
• Ensure the massage rooms and equipment are clean and well-maintained.
• 确保按摩室和设备清洁且维护良好。
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• 负责准备必要的治疗产品、补充库存、供应毛巾等。
• Participate in clinic events and community outreach programs.
• 参于诊所外出活动。

Location: West Singapore

地点：新加坡西部

5-day work week, Retail Hours