Clinic Assistant

SUNBEAM MEDICAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is looking for a Clinic Assistant to manage reception duties, register patients, and support clinical operations. This customer-facing role requires excellent communication skills and a positive attitude. Ideal candidates should have GCE 'N' Levels or an ITE Diploma. Experience in a medical environment is appreciated but not mandatory. Located in Bukit Panjang, this position emphasizes hands-on assistance and teamwork with medical staff.

Qualifications

• Experience in a busy environment, preferably in a clinic.
• Able to handle sensitive data professionally.
• Positive and flexible attitude.

Responsibilities

• Overall in charge of reception duties.
• Register patients and prepare medications.
• Assist doctors in simple clinic procedures.

Skills

Good spoken and written English

Proficient Mandarin

Excellent communication skills

Organizational skills

Customer service skills

Education

GCE 'N' Levels or ITE Diploma

Job description

CLINIC ASSISTANT

Description

The role of the Clinic Assistant is to ensure an excellent overall experience for patients. You will be a part of a team responsible for the support and maintenance of the clinical operations of the medical clinic.

This is a very hands-on, customer facing role and you will report to the Medical Directors.

Responsibilities

• Overall in charge of reception duties
• Register patients
• Prepare and dispense medications
• Collect payments
• Handle phone calls/enquiries
• Submission of claims for managed health contracts, insurances, CHAS/PG and Medisave etc
• Vendors management and coordination
• Assist doctors in simple clinic procedures including Chaperone
• Perform basic medical examinations or tests on patient
• Clinic equipment maintenance and set-up
• Procurement of medical supplies and general equipment
• Maintain general cleanliness of the clinic
• Maintain administration and filing of clinic’s paperwork
• Handling patients and walk in appointments with professionalism and care

Knowledge & Skills required for the Role

• Good spoken and written English
• Proficient Mandarin would be desirable, other dialects an advantage
• At least GCE “N” levels / ITE Diploma in a relevant field of studies
• Experience is appreciated but not essential
• Excellent communication and organizational skills.
• Hands-on experience of working in a busy and start-up environment, ideally in a clinic / medical set up.
• Able to handle sensitive data professionally and confidentially
• Have an enthusiastic, positive and flexible attitude with a 'can do’ approach, the candidate should be articulate and demonstrate a learning passion for clinical systems.
• This is a very hands-on, customer facing role and you will report to the Medical Directors of the clinic.
• Highly preferred if you stay around Bukit Panjang area as the clinic is located in Bukit Panjang.

Please kindly send in an updated CV. Successful applicants will be notified via email within 2-3 weeks of their applications.