Clinic Assistant

Singapore Breast Surgery Center Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare center in Singapore seeks a Patient Care Coordinator. Responsibilities include managing patient registrations, handling appointments and cashiering duties, providing financial counselling, and ensuring smooth communication with patients and families about procedures. This role requires good communication skills and a team-oriented approach to deliver excellent patient care.

Qualifications

• Minimum GCE ‘N’ Level required.
• Experience in a healthcare setting is preferred.
• Punctual, team player with a positive attitude.

Responsibilities

• Perform patient registration, managing their medical history and insurance info.
• Answer queries promptly and manage appointment bookings.
• Handle cashiering duties and submit accurate insurance claims.

Skills

Communication

Interpersonal skills

Collaboration

Computer literacy

Education

Minimum GCE ‘N’ Level

Job description

Job Summary:

Responsible for reception duties regarding, registration, financial counselling, collection of payment and other administration duties

Roles and Responsibilities

Patient Care Management

· Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories accurately

· Timely answer phone call/WhatsApp/emails to book appointments/queries/surgeries

· Book radiology/lab/surgeries for patients and ensure results are promptly received back

· Provide accurate financial counselling for procedures/surgeries patient and thepatient’s family

· Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)

· Cashiering duties & closure of daily accounts

· Submit claims promptly and accurately for corporate patients

· Scanning of patient medical reports

· Maintain cleanliness and tidiness of counter and patient’s waiting areas

· Understand basic principles of breast disease & treatments

· Facilitate smooth arrangements of appointments, imaging, biopsies

· Able to educate thepatient on pre-op and post-op instructions (eg fasting, admission time)

· Accurately key in referral sources for new patients

· Assume additional duties directed by thenursing manager or supervisors.

Qualifications and Education Requirements

• Minimum GCE ‘N’ Level

• Good communication and interpersonal skill

• Punctual, collaborative, team player

• Positive & friendly attitude – initiative, cooperative, helpful, efficient

• Computer literacy

• Preferably has experience in healthcare setting

Working hours:
5.5 working days
Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 12.30pm