Clinic Assistant

DR J J CHEE OBSTETRICS & GYNAECOLOGY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare clinic is seeking a dedicated individual to manage front-office responsibilities and assist during patient consultations. The role requires strong interpersonal skills and fluency in both English and Mandarin for effective communication with patients. Join us to provide exceptional patient care in a supportive team environment.

Qualifications

• Experience in a healthcare setting is an advantage.
• Fluent in English and Mandarin.

Responsibilities

• Manage the reception area and attend to patients.
• Handle administrative duties including insurance matters.
• Assist the doctor during consultations.

Skills

Interpersonal skills

Communication skills

Customer service mindset

Fluency in English

Fluency in Mandarin

Tools

Plato

Job description

Dr J J Chee Obstetrics & Gynaecology

Mount Elizabeth Novena Specialist Centre

Job Responsibilities:

1. Manage the reception area.
2. Attend to patients and perform front-desk duties such as patient registration, appointments, and billing.
3. Handle administrative duties including insurance matters, stock management, purchasing medications, and stock taking.
4. Handle lab reports.
5. Assist the doctor during consultations, wound dressing, and infusions as needed.
6. Ensure adherence to policies and procedures, including safeguards against wrong operations, checking of swabs, instruments, needles, etc., and reporting discrepancies.
7. Dispense medicines in accordance with guidelines, policies, and procedures.
8. Sterilize instruments.
9. Perform any other duties as required.

Job Requirements:

1. Singaporean only.
2. Experience in a healthcare setting is an advantage.
3. Good interpersonal and communication skills.
4. Good customer service mindset.
5. Fluent in English and Mandarin to liaise with Mandarin speaking patients.
6. Ability to use Plato is an advantage.

Working Hours:

• 5.5 day work week
• Monday to Friday: 8am to 5pm
• Saturday: 8am to 12pm

Join our dedicated team and contribute to providing exceptional care to our patients. If you have experience in a healthcare setting and possess strong interpersonal skills, we would love to hear from you. Apply now to be part of our clinic!