Clinic Assistant

ASCENSUS HEALTH GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A healthcare organization in Singapore is seeking a clinical assistant to help in medical aesthetic treatments and provide outstanding customer service. The ideal candidate should have at least 2 years of experience in a clinical setting, possess proficient medical insurance processing skills, and demonstrate strong interpersonal and problem-solving abilities. This role requires a team player who is tech-savvy and capable of multitasking effectively.

Qualifications

• Minimum of 2 years of experience in a clinical setting.
• Previous experience in an aesthetic clinic or healthcare organisation is a plus.
• Proficient in medical insurance processing.
• Tech-savvy.
• Strong interpersonal, communication, analytical, and problem-solving skills.

Responsibilities

• Assisting doctor in medical aesthetic treatments.
• Provide frontline customer service.
• Scheduling of appointment and patient registration.
• Booking of referral appointments.
• Handling phone calls and inquiries.
• Process medical insurances, tax invoices and payment collection.
• Maintaining inventory levels.
• Handle administrative and ad-hoc duties.

Skills

Customer service skills

Interpersonal skills

Analytical skills

Problem-solving skills

Ability to multitask

Job description

Responsibilities:

. Assisting doctor in medical aesthetic treatments.

. Provide frontline customer service.

· Scheduling of appointment and patient registration.

· Booking of referral appointments.

· Handling phone calls and inquiries.

· Process medical insurances, tax invoices and payment collection.

· Maintaining inventory levels.

. Handle administrative and ad-hoc duties.

Requirements:

· Minimum of 2 years of experience in a clinical setting.

· Previous experience in an aesthetic clinic or healthcare organisation is a plus.

· Proficient in medical insurance processing.

· Tech-savvy.

· Team player with the ability to work independently.

· Strong interpersonal, communication, analytical, and problem-solving skills.

· Capable of planning and multitasking effectively.

· Possesses a positive work attitude and a willingness to learn.

· Availability to start on short notice is preferred.