Clinic Assistant

WGT Events & HR Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated customer service professional to join their team. In this role, you will provide frontline support, handle inquiries, and manage patient appointments. Your expertise in medical insurance processing and proficiency in both English and Mandarin will be essential to ensure smooth operations. If you thrive in a dynamic environment and are ready to take on administrative tasks while maintaining inventory levels, this opportunity is perfect for you. Join a team that values your contributions and offers a supportive workplace where you can grow your skills.

Qualifications

• At least 2 years of experience in a related field.
• Knowledge in medical insurance processing is essential.

Responsibilities

• Provide frontline customer service and handle inquiries.
• Schedule appointments and manage patient registrations.

Skills

Customer Service

Communication in English

Communication in Mandarin

Medical Insurance Processing

Education

Secondary School/O Level

Professional Certificate/NiTEC

Tools

Microsoft Office

Healthcare System

Job description

Job Description:

Provide frontline customer service.
Scheduling of appointments and patient registration.
Booking of referral appointments.
Handling phone calls and inquiries.
Processing medical insurances, tax invoices, and payment collection.
Maintaining inventory levels.
Handling administrative and ad-hoc duties.

Requirements:

Secondary School/O Level, Professional Certificate/NiTEC in any field.
Ability to converse in English and Mandarin.
At least 2 years of working experience in a related field.
Knowledge in medical insurance processing.
Experience using Microsoft Office, Healthcare system & IT Savvy.
Able to start work within short notice is preferred.

Salary Package: