Client Tech Engineer

This is an IT support group
Singapore
SGD 80,000 - 100,000
Job description

About Us

AsiaNext is an institution-only, global exchange for digital assets. A first-of-its-kind, combining the innovation of crypto with the robust security of traditional finance, we offer a comprehensive platform for trading and tokenising a diverse range of securities and non-bankable assets. Our services include listing, trading, clearing, settlement, and custody.

A joint venture between SBI Digital Asset Holdings Co., Ltd. (SBI DAH) and SIX Group AG (SIX), AsiaNext is built to meet the growing demand from institutional investors for a safe venue to trade digital assets. Where applicable, our business activities will be subject to the strict regulatory oversight of the Monetary Authority of Singapore, and we adhere to the highest standards of corporate governance and internal controls across all activities.

Leveraging the extensive networks of SBI DAH and SDX between Asia and Europe, as well as their joint expertise, we have built AsiaNext since 2020. Our vision is to become a trusted, market-leading exchange whose members can safely trade a wide variety of digital assets, permitting greater institutional access and driving the new era of digital finance worldwide.

Why Join Us?

With SIX, the Swiss stock exchange, and Japan’s finance conglomerate SBI DAH as joint shareholders, AsiaNext has significant financial backing. The team at AsiaNext are seasoned professionals from the finance industry and are passionate about digital assets, innovation, and excellence. We listen to one another; we learn together and we collaborate with a diverse ecosystem.

Join AsiaNext and be part of a dynamic, fast-growing team with opportunities for professional growth and development. You'll have the chance to work on cutting-edge projects that are shaping the future of finance.

Position Summary:

You will be part of a dynamic team in the Technology Department who specializes in providing technical support, guidance, and solutions to clients especially in the Connectivity and Conformance Testing areas. The role involves understanding clients' technology needs, addressing their concerns, and ensuring the successful implementation of the connectivity, conformance testing and usage of technology solutions. You need to bridge the gap between technology team and clients, ensuring a positive and productive relationship. In the course of work, you will also gain deeper exposure to the world of testing methodologies, telecommunication and network protocols, exchange trading systems, and digital assets.

Responsibilities:

  • Act as a primary point of contact between the client and the internal Technology team.
  • Engage with clients to understand their specific technology requirements and challenges. Propose solutions to meet clients’ needs.
  • Collaborate with the Technology team to design, code and implement IT solutions including connectivity and conformance testing.
  • Provide technical support and guidance to clients, ensuring successful implementation of connectivity and conformance testing, and usage of products/services.
  • Help clients understand the value proposition of the offered technology.
  • Address and resolve clients’ issues in a timely and effective manner.
  • Conduct regular meetings and check-ins with clients post-implementation.
  • Perform project management tasks such as tracking of progress, issues, risks, milestones, deliverables changes and ensure dependencies are within schedule and allocated costs.
  • Manage vendor relationships and deliverables.
  • Maintain accurate and up-to-date documentation of client interactions, technical issues and resolutions.
  • Stay updated on industry trends and emerging technologies relevant to clients’ needs.

Qualifications And Experience

Education

  • Bachelor’s degree in Computer Science, Engineering, or related disciplines

Experience and Skill

  • 3-5 years of relevant experience in software development and some IT infrastructure connectivity.
  • Hands-on experience in languages such as Python, Node.js, Java, micro-services and frameworks such as Spring, React, or Angular.
  • Experience with AWS technologies such as API Gateway, EC2, RDS, S3, and EKS.
  • The following experience is preferred:
    1. FIX version 4.2 and above;
    2. Binary, Websocket & REST protocols;
    3. Scripting Selenium or Katalon;
    4. Securities exchange, derivative trading, cryptocurrencies, blockchain, financial exchange system/framework especially matching engine and market supervision.
  • Strong communication, problem-solving, and inter-personal skills, with a high level of integrity and trust.
  • Result-oriented, diligent and a team player.
  • Good knowledge of the regulatory standards in data protection and security of information systems.
  • Ability to multi-task in a fast-paced environment.

Shortlisted candidates will be contacted for further discussion.

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