Client Solutions Manager

Marketnode; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading digital market infrastructure operator is hiring a Client Solution Manager based in Singapore. The role focuses on client onboarding and engagement, making it essential for bridging client needs with the company's innovative financial services platform. Ideal candidates will have extensive fund operations knowledge and strong client-facing skills to support account growth strategically.

Benefits

Competitive compensation and benefits package

Flexible working arrangements

Dynamic, fast-paced team environment

Qualifications

• 8+ years in financial services, ideally in client solutions or account management.
• Strong NAV calculations, trade settlements, fund accounting knowledge.
• Experience in fast-paced or startup environments is preferred.

Responsibilities

• Serve as the primary contact for assigned clients during onboarding.
• Proactively identify risks or inefficiencies and resolve them.
• Collaborate with internal teams to fulfill client requirements.

Skills

Client relationship management

Problem-solving

Communication

Project management

Education

Bachelor's degree in Finance, Business, Economics

Job description

We're hiring a Client Solution Manager to lead onboarding and adoption of our platform. Must have fund ops knowledge, strong client skills, and a proactive, problem-solving mindset.

Marketnode is a digital market infrastructure (DMI) operator backed by Euroclear, HSBC, SGX Group and Temasek. We believe in the power of programmable assets and that traditional financial instruments will be originated, transacted and served better leveraging emerging technologies such as blockchain. Our approach to building market infrastructure is one of partnership with the industry and in 2024 have successfully launched our first market-wide platform for funds, with credit and structured products to follow 2025 onwards.

At Marketnode, our DMI suite covers the following:

Data services: AI-powered structured data and extraction tools

Funds & transaction management: operating Fundnode, a funds transaction management and settlement platform

Digital Assets: multi-asset tokenization, record keeping and asset servicing

Having recently closed our Series A investment with major financial institutions such as HSBC and Euroclear, Marketnode is now well positioned for it’s next growth phase. We are seeking a highly motivated and experienced Client Solution Manager to serve as the key liaison between our clients and internal product and operations teams. This role is critical to ensuring successful onboarding, customisation, and continued adoption of our platform and services. The ideal candidate brings deep knowledge of investment fund operations, exceptional client-facing communication skills, and a problem-solving mindset. Experience working in or with startups is a strong plus.

If you are passionate about and interested in the nexus between fintech and capital markets, we would like to talk to you. The role is based in Singapore and reports directly to the Head of Funds.

Job requirements

Key Responsibilities

Serve as the primary point of contact for assigned clients throughout the onboarding and post-implementation lifecycle

Understand client business models, operational needs, and regulatory environments to propose tailored solutions

Collaborate with internal product, engineering, and operations teams to deliver client requirements and influence roadmap decisions

Lead and coordinate client onboarding projects, managing timelines, documentation, and communication

Proactively identify risks or inefficiencies and drive resolution to ensure optimal client experience

Develop long-term client relationships and support account growth through consultative engagement

Contribute to internal process improvements and best practices in client delivery and support

Qualifications

8+ years of experience in financial services, preferably in client solutions, operations, or account management roles

In-depth knowledge of investment fund operations, including NAV calculations, trade settlements, fund accounting, or investor servicing

Strong communication and interpersonal skills with demonstrated ability to build trust with C-level stakeholders

Proven project management skills, with a track record of delivering complex solutions across cross-functional teams

Experience in a startup or fast-paced environment strongly preferred

Comfortable working in a hybrid technical/business environment and interfacing with product and engineering teams

Bachelor's degree in Finance, Business, Economics, or related field; advanced degree or CFA is a plus

What We Offer

Opportunity to shape the future of financial services infrastructure

Dynamic, fast-paced team environment with high ownership and visibility

Competitive compensation and benefits package

Flexible working arrangements and a culture that values balance and innovation