Client Solution Partner

Quantiphi; Singapore; Hybrid; SGD 100,000 - 160,000; Full time

Job summary

Quantiphi is seeking a dynamic Client Solutions Partner with expertise in Telecom and AI. In this role, you will ensure client success by delivering AI-driven solutions that enhance operations and drive innovation within telecom organizations. If you are passionate about leveraging AI to solve complex challenges, this is your opportunity to make an impact.

Qualifications

• Experience in a client-facing role within the telecom industry.
• Deep expertise in AI and generative AI technologies.
• Strong project management skills.

Responsibilities

• Cultivate and manage relationships with telecom organizations.
• Design AI/GenAI-driven solutions for clients' needs.
• Oversee the full lifecycle of AI/GenAI solutions.

Skills

Business Development

Python

Machine Learning

Sales

Data Science

Education

Bachelor's degree in Business, Telecommunications, Computer Science, or Engineering

Job description

JD - Client Solution Partner (Telecom)Role : Client Solutions PartnerExperience Level : 8 to 12 yearsLocation : Mumbai / Bangalore (hybrid)Company Profile :Quantiphi is an award-winning AI-first digital transformation engineering company driven by the desire to solve transformational problems at the heart of the business. We are passionate about our customers and obsessed with problem-solving. Quantiphi solves our clients toughest and most complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed.Some company highlights: Delivered 2.5x growth YoY since its inception in 2013. Headquartered in Boston with 4000+ Quantiphi professionals across the globe. Winner of the Data Analytics and Public Sector Partner of the Year from Google for 2020. Winner of the America's Service Delivery Partner of the Year award from NVIDIA for 2021. Recognized by top global analyst firms like Gartner, Frost & Sullivan, IDC, Fast Company, ISG & Everestgroup as an industry leader in the AI-led digital transformation across categories. Recognized by Everest Group as Specialist Leader and Start Performer in Analytics and AI Services. Winner of Industry Partner of the Year and AI/ML partner of the Year from AWS regional andglobal team for 2022.Analytics and AI 2022, in the AI strategy category. Recognized under India's 40 Best Workplaces in Health and Wellness 2022. Certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023.Job Summary:We are seeking a dynamic and strategic Client Solution Partner with expertise inTelecom and AI/Generative AI (GenAI) solutions. In this role, you will serve as a trusted advisorto telecom clients, helping them navigate the transformative potential of AI and GenAItechnologies to solve complex challenges and drive business innovation. You will work closelywith cross-functional teams to design, sell, and implement tailored AI-driven solutions thatoptimize telecom operations, enhance customer experiences, and unlock new growthopportunities.Roles and Responsibilities: Client Relationship & Engagement: Cultivate and manage strong, long-termrelationships with key decision-makers in telecom organizations. Act as the primarypoint of contact for all AI and GenAI-related initiatives, ensuring the delivery ofhigh-value solutions. Solution Design & Strategy: Collaborate with clients to understand their businesschallenges and telecom needs, and design AI/GenAI-driven solutions that addressthese pain points. Provide strategic guidance on how emerging technologies cantransform their operations and customer offerings. Sales & Business Development: Identify new business opportunities and upsell AI andGenAI solutions within existing client accounts. Lead consultative sales engagements,guiding clients through the AI journeyfrom initial discovery to solution design anddeployment. End-to-End Project Leadership: Oversee the full lifecycle of AI/GenAI solutions, frompre-sales through to post-sales support. Work with internal teams to ensure thesuccessful implementation of solutions that align with client objectives and exceedexpectations. AI & GenAI Expertise: Stay on the cutting edge of AI, machine learning, and generativeAI trends. Bring deep knowledge of how these technologies can be applied in thetelecom industry, from predictive maintenance and network optimization to customerpersonalization and automation. Cross-Functional Collaboration: Work closely with sales, engineering, product, andsupport teams to tailor AI/GenAI solutions that meet client needs. Ensure clearcommunication and alignment between teams throughout the solution lifecycle. Client Advocacy & Support: Advocate for client needs within the organization,ensuring their feedback and concerns are addressed. Provide clients with ongoingeducation and support to help them maximize the value of AI solutions. Performance Monitoring & ROI: Measure the success and impact of AI/GenAIsolutions for clients. Provide reports and analytics to demonstrate ROI andcontinuously identify areas for improvement and further value creation.Required Skills & Qualifications: Bachelors degree in Business, Telecommunications, Computer Science,Engineering, or a related field (or equivalent work experience). Proven experience in a client-facing role within the telecom industry, with a strongunderstanding of telecom operations and technologies. Deep expertise in AI, machine learning, and generative AI technologies, with a focuson their application in the telecom sector. Experience in selling AI-driven solutions, preferably in the telecom or technologyindustries, with a proven track record of sales success. Strong business acumen with the ability to translate client needs into actionableAI/GenAI solutions. Excellent communication, presentation, and interpersonal skills, with the ability toexplain complex AI concepts in simple terms to both technical and non-technicalstakeholders. Strong project management skills with the ability to manage complex,multi-faceted engagements. A collaborative mindset, able to work effectively with internal and external teams todeliver exceptional client experiences.Preferred Qualifications: Experience with telecom-specific AI applications such as predictive analytics,network optimization, customer service automation (e.g., chatbots, virtualassistants), and fraud detection. Familiarity with AI platforms, frameworks, and tools (e.g., TensorFlow, PyTorch, GPTmodels) and cloud-based AI solutions. Background in data science, machine learning engineering, or a related technicalfield. Knowledge of AI ethics and regulations, particularly in telecom environments.,

• Job Tags business development, python, machine learning, sales, data science

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