Client Services Officer

Venture Smarter; Singapore; Remote; SGD 36,000 - 42,000; Full time

Job summary

Venture Smarter is looking for a Client Services Officer to join their remote team. This role involves being the primary contact for clients, ensuring exceptional service and building positive relationships. The ideal candidate will have experience in customer service, strong communication skills, and a proactive mindset.

Benefits

Fully remote work environment with flexible hours

Opportunities for professional growth and advancement

Supportive and collaborative virtual team culture

Qualifications

• Proven experience in customer service or client relationship roles.
• Excellent verbal and written communication skills required.
• Proficiency in using CRM systems and productivity tools.

Responsibilities

• Serve as the first point of contact for client inquiries.
• Manage client accounts, onboarding, and routine follow-ups.
• Coordinate with internal teams to fulfill client needs and resolve issues.

Skills

Communication

Customer Service

Organization

Multitasking

CRM Proficiency

Education

Bachelor's degree in Business Administration

Job description

Join to apply for the Client Services Officer role at Venture Smarter

Join to apply for the Client Services Officer role at Venture Smarter

This range is provided by Venture Smarter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$36,000.00/yr - $42,000.00/yr

Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs. Over the years, we've successfully guided businesses through growth, market transitions, and legal complexities. As we look to the future, we're excited to continue being the catalyst that propels businesses to new heights. Join us in venturing smarter. Our mission is to be the driving force behind your business success. We offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities. By integrating innovation, integrity, and impact into our approach, we create tailored solutions that not only solve immediate issues but also position you for long-term growth. We're not just consultants; we're your partners in navigating the complex landscape of business evolution.

The Role

Company: Venture Smarter

Work Arrangement: Work From Home

Salary: $3,000 - $3,500/month (Based on experience)

Job Type: Full-Time | Remote

Role Overview

We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.

Key Responsibilities

• Serve as the first point of contact for client inquiries via email, phone, or chat
• Manage client accounts, onboarding, and routine follow-ups
• Coordinate with internal teams to fulfill client needs and resolve issues promptly
• Maintain accurate records of client interactions and service requests
• Prepare reports, track service metrics, and provide feedback for process improvement
• Build and nurture positive client relationships to support retention and growth
  
  

What We Offer

• Competitive monthly salary of $3,000–$3,500
• Fully remote work environment with flexible hours
• Opportunities for professional growth and advancement
• Supportive and collaborative virtual team culture
  
  

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.

Ideal Profile

Requirements

• Proven experience in customer service or client relationship roles
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in using CRM systems and productivity tools
• A proactive mindset and ability to work independently in a remote environment
• Bachelor's degree in Business Administration or related field (preferred)
  
  

What's on Offer?

• Work in a company with a solid track record of performance
• Work alongside & learn from best in class talent
• Leadership Role

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Venture Capital and Private Equity Principals

Referrals increase your chances of interviewing at Venture Smarter by 2x

Get notified about new Client Services Officer jobs in Singapore.

Virtual Assistant - Singapore / Philippines - Full-Time

Customer Support Specialist (Safety) - Japanese speaker

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.