Client Service Consultant

VIN'S AUTO PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A vehicle services company in Singapore is looking for a motivated individual to coordinate parts and services, provide customer support, and oversee vehicle handling. The ideal candidate is driven, enjoys interacting with clients, and has an interest in the automotive industry. This position operates on a 6-day work week, with no overtime expected.

Qualifications

• Enjoy interacting and helping clients.
• Must communicate effectively with clients.
• Motivated and driven personality.
• Ability to multitask.
• Interest in the automotive industry.
• Driving licence preferred.

Responsibilities

• Verify warranty coverage and issue purchase orders.
• Handle customer enquiries and manage complaints professionally.
• Provide quotations and maintain client relationships.
• Manage documentation and issue invoices.
• Oversee vehicle inspections and workshop logistics.
• Support miscellaneous operational duties as assigned.

Skills

Customer interaction

Effective communication

Multitasking

Negotiation

Automotive knowledge

Job description

Job Description:

• Parts & Service Coordination: Verify warranty coverage, issue purchase orders, liaise with suppliers, track servicing jobs, and ensure timely vehicle servicing.
• Customer Service: Handle walk-in and phone enquiries, explain service and lease terms, respond to customer requests, and manage complaints professionally.
• Sales & Client Relations: Provide quotations, maintain client relationships, negotiate deals, and support long-term leasing opportunities.
• Administrative Support: Manage documentation, issue invoices, prepare agreements, and coordinate with admin staff for payments and records.
• Vehicle Handling: Oversee vehicle inspections, photo-taking, and workshop logistics.
• Ad-hoc Tasks: Support miscellaneous operational duties as assigned.

6 days work week (Mon-Fri 0845-1745, Sat 0845-1600, No overtime work)

Job Requirements:

Enjoy interacting and helping clients

Be able to effectively communicate with clients

Motivated and driven personality

Able to multi task

Interest in automotive industry

Driving Licence (preferred)