Client Relationship Manager

HDAP Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in HR services seeks a Business Development Manager to drive sales and engage clients in Singapore. The role involves developing business strategies, managing relationships, and ensuring client satisfaction through tailored solutions. Candidates should possess a Bachelor's degree and extensive experience in B2B environments.

Qualifications

• 3-5 years of experience in B2B business development or client relationship management.
• Good command of spoken and written English.
• Self-motivated, goal-oriented, and comfortable in a fast-paced environment.

Responsibilities

• Drive sales revenue and develop new business.
• Cultivate and manage pipelines of high-quality prospects.
• Prepare service proposals and analyze market trends.

Skills

Business Acumen

Strategic Thinking

Communication

Leadership

Education

Bachelor’s Degree in Business Management or related fields

Job description

Job Description

• Drive sales revenue, develop new business and engage local and regional clients;

• Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients;

• Proactively identify, qualify, and pursue new leads and new business opportunities using a variety of channels, i.e. networking, referrals, social selling, events, cold outreach etc.;

• Cultivate and manage a pipeline of high-quality prospects and nurture long-term relationships with existing and past clients;

• Develop and support marketing strategies, formulating & implementing business plans in order to meet sales targets and business goals;

• Establish and maintain strong professional relationship with clients through proactive communication and timely respond to needs;

• Achieve maximum client satisfaction with effective client engagement and client relationship management together with the regional teams;

• Oversees payment/billing matters and related issue for clients;

• Make visits to our clients to identify and expand opportunities with key existing regional accounts in Singapore and other regions for cross-selling and up-selling;

• Coordinate training programs, marketing activities and any emergency service requests;

• Prepare service proposals, statistical reports, and training evaluation to corporate clients;

• Collect market information and reflect client feedback to support the company’s business planning activity;

• Analyze market trends, determine current needs and recommend value-added solutions & services for clients.

Requirements

• Bachelor’s Degree in Business Management, Organizational Behaviour, Human Resources, Psychology or other related fields

• 3-5 years of experience in B2B business development, sales, or client relationship management roles—preferably in a consulting, HR services, or professional services environment

• Good command of spoken and written English

• Possess strong business acumen, strategic thinking, professional integrity

• Excellent communication, interpersonal, leadership and coaching skills

• Self-motivated, goal-oriented, creative, energetic, and comfortable working in a fast-paced and lean team environment