Client Relationship Manager

AIA Hong Kong and Macau; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Client Relationship Manager to drive sales and foster partnerships. In this dynamic role, you will be responsible for maximizing the sales of products and services, collaborating with various stakeholders, and ensuring excellent customer service. Your efforts will contribute to a healthier, more sustainable future for everyone, as you help clients navigate their options and build lasting relationships. This position offers a unique opportunity to make a positive impact while advancing your career in a supportive environment focused on personal and professional growth.

Qualifications

• Minimum Diploma holder with at least 5 years of industry experience.
• Strong skills in Microsoft Office and PowerPoint are essential.

Responsibilities

• Maximize sales through brokers to meet business objectives.
• Build and maintain relationships with intermediaries.

Skills

Sales Maximization

Client Relationship Management

Collaboration

Customer Servicing

Negotiation

Education

Diploma

Tools

Microsoft Office

PowerPoint

Job description

Client Relationship Manager page is loaded

Client Relationship Manager

Apply locations Singapore, SG-AIA Singapore time type Full time posted on Posted 30+ Days Ago job requisition id JR-51940

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Join us as Client Relationship Manager!

Responsible for maximising the sales of AIA products and services through brokers to meet individual / team quotas and AIA business objectives.

Responsibilities:

• To achieve team sales goal and meet growth targets through collaboration with internal and external parties.
• To articulate AIA’s proposition to develop new avenue of business & retention of accounts.
• To build and develop existing relationship with intermediaries.
• To ensure renewal invitations are issued within 6-8 weeks prior to expiry and timely follow up on negotiations and placement.
• Day-to-day account management to ensure accounts are serviced appropriately. This includes timely responses especially on issues and co-ordination between internal departments, clients, intermediaries, TPAs.
• Regular intermediary visitations, meetings wherever required.
• Lead, support and motivate team members to achieve individual and team targets.
• To collaborate with relevant departments to manage projects.
• Customer servicing and resolution management.
• Work with all departments in Corporate Solutions as well as other Enterprise divisions.

Requirements:

• Minimum Diploma holder.
• At least 5 years related Industry Experience.
• Microsoft office & Powerpoint Skills.
• Certifications/licenses – HI, M5 and M9, M9A, BCP, PGI, Com GI.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Do you believe in better?

At AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you believe in inspiring a better future, we'd love to hear from you.