Client Relations & Administrative Officer

Gloria James-Civetta & Co; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A well-established law firm in Singapore is seeking a Client Relations & Administrative Officer to manage front-desk operations and provide essential support to the legal team. This role is crucial in ensuring smooth operations and a positive client experience. The ideal candidate will have experience in a legal environment, strong communication skills, and be highly organized.

Qualifications

• Prior experience in a legal or professional services environment preferred.
• Strong verbal and written communication skills are essential.
• Highly organized and detail-oriented.

Responsibilities

• Serve as the first point of contact at the firm, handling enquiries.
• Manage appointment scheduling and maintain the firm’s calendar.
• Provide general administrative support including filing and document handling.

Skills

Communication

Organization

Client Relations

Tools

Microsoft Office

Job description

Gloria James-Civetta & Co – Singapore

Gloria James-Civetta & Co., a well-established law firm, is seeking a professional and client-focused Client Relations & Administrative Officer to manage front-desk operations, coordinate client appointments, and provide administrative support to the legal team. This role is pivotal in ensuring smooth day-to-day operations and delivering a positive experience for all clients and visitors.

Key Responsibilities:

• Serve as the first point of contact at the firm, handling walk-ins, phone calls, and general enquiries with professionalism and courtesy.

• Conduct initial client conflict checks and maintain accurate enquiry records.

• Manage appointment scheduling and maintain the firm’s calendar across various departments.

• Issue receipts, record enquiry notes, and assist in tracking follow-ups.

• Provide general administrative support including data entry, filing, and document handling.

• Ensure front-desk and meeting areas are well-maintained and presentable at all times.

• Divert calls and enquiries to appropriate personnel, including after-hours arrangements.

Requirements:

• Prior experience in a legal or professional services environment is preferred.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Strong verbal and written communication skills.

• Highly organised, detail-oriented, and able to handle confidential matters discreetly.

• A professional, approachable, and client-friendly manner.

Additional Information:

• Interviews will be conducted via Zoom or in person.

• Only shortlisted candidates will be contacted.

• Learn more about us https://www.gjclaw.com.sg/about-us/company-profile/

To apply, please send your updated CV to [insert email/contact details].