Client Platform Engineer: Troubleshoot, Deploy & Optimize

Percept Solutions Pte ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Percept Solutions Pte ltd in Singapore is looking for a dedicated professional to manage client platform services. The role includes troubleshooting, service request fulfillment, and monitoring service levels to ensure compliance with SLAs.

Ideal candidates will have proven experience in desktop engineering, a strong understanding of client platform technologies, and excellent communication skills. This position offers a challenging opportunity within a dynamic team environment.

Qualifications

• Proven experience in desktop engineering or similar IT infrastructure roles.
• Strong understanding of client platform technologies, system administration, and troubleshooting.
• Familiarity with managing infrastructure projects and presales processes.

Responsibilities

• Perform troubleshooting for client platform-related problems.
• Respond to and fulfill service requests related to client platforms.
• Monitor service levels and document system configurations.

Skills

Client platform technologies

System administration

Troubleshooting

Infrastructure project management

Excellent communication

Customer service skills

Job description

Percept Solutions Pte ltd in Singapore is looking for a dedicated professional to manage client platform services. The role includes troubleshooting, service request fulfillment, and monitoring service levels to ensure compliance with SLAs.

Ideal candidates will have proven experience in desktop engineering, a strong understanding of client platform technologies, and excellent communication skills. This position offers a challenging opportunity within a dynamic team environment.