Role Overview
Capgemini is seeking an accomplished Client Partner - Insurance to lead and expand strategic insurance client relationships across Asia. The role will own senior client relationships, drive profitable account growth, shape large-scale transformation opportunities, and bring together Capgemini capabilities across consulting, technology, cloud, data, AI, engineering, cybersecurity, and managed services.
The successful candidate will combine deep insurance industry knowledge, strong C-suite credibility, commercial ownership, and a proven record of growing complex, multi-million-dollar accounts in a consulting or technology services environment.
Key Responsibilities
Strategic Client Leadership
- Own and grow a portfolio of strategic insurance accounts across Asia, with accountability for revenue, profitability, pipeline, client satisfaction, and relationship health.
- Build trusted-advisor relationships with C-suite and senior stakeholders across business and technology functions.
- Develop and execute account strategies aligned with each client's business priorities, transformation agenda, and investment roadmap.
- Create strong executivesponsorship and multi-level relationships to position Capgemini as a preferredstrategic partner.
Business Development and Commercial Ownership
- Identify, qualify, shape, and close complex consulting, technology, and managed services opportunities.
- Lead strategic pursuits, proposals, RFP responses, solution shaping, pricing, commercial negotiations, and contract closure.
- Build a sustainable pipeline and increase share of wallet through cross-selling and up-selling across Capgemini services.
- Own account forecasting and commercial performance, including revenue, bookings, margin, risk, and collections.
Insurance Industry and Transformation Leadership
- Bring strong knowledge of life, general, health, or reinsurance markets and the operating models of insurers in Asia.
- Advise clients on priorities such as core insurance modernization, policy administration, claims, underwriting, distribution, customer experience, cloud, data, AI and GenAI, automation, and regulatory change.
- Translate market trends and client challenges into differentiated propositions and measurable business outcomes.
- Represent Capgemini at client forums, industry events, and executive discussions, contributing to market visibility and thought leadership.
Delivery Governance and Collaboration
- Partner with delivery and practice leaders to ensure solution quality, delivery excellence, contractual performance, and client satisfaction.
- Act as an executive escalation point, proactively managing delivery, commercial, operational, and relationship risks.
- Mobilize cross-functional andglobal teams across consulting, technology, operations, and partner ecosystems.
- Mentor account leaders andcontribute to the growth strategy of the regional Financial Services business.
Required Experience and Qualifications
- 15+ years of experience in strategic account management, client partnership, consulting sales, business development, or industry leadership.
- Substantial experience working with insurance clients in Singapore, Hong Kong, or the wider Asia-Pacific region.
- Proven success growing and managing multi-million-dollar accounts with revenue and profitability accountability.
- Demonstrated ability to originate and close large, complex transformation and services engagements.
- Strong understanding of insurance value chains, including product, distribution, underwriting, policy administration, claims, customer service, actuarial, finance, risk, and compliance.
- Executive presence and an established ability to influence C-suite stakeholders and navigate complex matrix organizations.
- Experience collaborating with global delivery teams and multidisciplinary consulting and technology practices.
- Bachelor's degree in business, technology, finance, engineering, or a related discipline; an MBA or equivalent advanced qualification is preferred.