Client Onboarding Specialist/Manager

SBI DIGITAL MARKETS PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading financial institution seeks an experienced KYC and Onboarding Specialist in Singapore. This role involves managing the client onboarding process, ensuring compliance with AML regulations, and enhancing operational efficiencies. A strong focus on detail and regulatory requirements is essential. The ideal candidate will possess over 10 years of experience in banking or finance and demonstrate exceptional stakeholder management skills.

Qualifications

• At least 10 years of relevant experience in financial institutions or regulatory bodies.
• Experience in Wealth Management/Private Banking preferred.
• Knowledge of AML-CFT, Anti-bribery and Corruption Compliance.

Responsibilities

• Assist in the end-to-end client onboarding process including KYC checks.
• Collate and review due diligence documentation for AML/KYC compliance.
• Investigate high-risk clients and collaborate with the Compliance team.

Skills

Critical thinking

Problem-solving

Stakeholder management

Attention to detail

Time management

Education

Bachelor’s or Master's degree in Banking/Finance

Job description

Position Overview

You would work closely with the Chief Operating Officer & Onboarding/KYC Team, acting as the central point of contact to consolidate the end-to-end business requirements associated with onboarding clients, lead the due diligence and approval processes, while continually improving their effectiveness and efficiency.

Principal Duties and Responsibilities include (but are not limited to):

• Assist the Onboarding/KYC team in the formulation and implementation of the end-to-end client onboarding process, such as account opening, document review and due diligence, as well as the approval processes.
• Work as part of the Onboarding Team to support client onboarding for account opening for both corporate and individual clients.
• Perform Know-Your-Customer (KYC) checks on prospective customers at onboarding such as KYC screening and the ability to apply appropriate resolution to the matches identified.
• Ensure business and clients are provided with KYC, tax, and regulatory requirements for all onboarding requests.
• Drive and implement AML related onboarding process and ensure all accounts satisfy the required standards including KYC, AML, screenings and sanctions checks before onboarding.
• Collate and review due diligence documentation for AML/KYC and ensure adherence to internal guidelines and procedures.
• Maintain client data through the full commercial relationship lifecycle and ensure static data in the system is accurate.
• Undertake risk assessments on all new and existing clients, counterparties and partners.
• Investigate high-risk clients against money-laundering, bribery, fraud, sanction and suspicious activities and work closely with the Compliance team to resolve high risk clients EDD requests.
• Work cross-functionally with various departments, and ensure all SOPS are compliant and specific requirements are met as part of the onboarding process.
• Ensure key stakeholders are kept informed of the progress, challenges, and escalating issues where appropriate and take end-to-end ownership.
• Uphold organization policies and standards; stay relevant with the latest regulatory, policy and procedural requirements.
• Manage contracts and relations with customers, vendors, partners and other stakeholders.
• Deliver continuous operational improvements process and uphold the highest standards of control.
• Perform other related duties as may be assigned from time to time.

Qualifications & Skills

• Bachelor’s or Master's degree in Banking/Finance or equivalent.
• At least 10 years of relevant experience from financial institutions, banks or regulatory body.
• At least 10 years of relevant experience in Wealth Management/ Private Banking, preferably with experience in reviewing complex trust structure or fund investment.
• Experience in middle office, operations, corporate and individual KYC and due diligent processes preferred.
• Have good knowledge/experience of the regulatory requirements in both traditional financial instruments and digital assets.
• Familiar with client onboarding lifecycle with strong attention to details.
• Knowledge of AML-CFT/Anti-bribery and Corruption Compliance and Sanctions
• Critical thinking and problem-solving skills
• Strong time-management and organizational skills with ability to prioritize tasks.
• Excellent relationship building, stakeholder management and communication skills.
• Highly motivated and tenacious individual, with a proven ability to take initiative and work independently and within a team.