Client Onboarding Partner (Manager/AVP) | Singapore, SG

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

This position within the Front Office (FO) is responsible for supporting the onboarding journey of clients of the Bank. The successful candidate is expected to be knowledgeable in AML principles and engage Relationship Managers in framing the KYC narrative, analyze situations to identify gaps and risks in KYC information and documentation.

Key Role

COP will act as advisors to the new RM/ARM pertaining to onboarding of complex PB accounts. Their mandate includes training & advising the new RM/ARM on BOS SoW requirements which comprise of the SoW journey of the client, corroborative evidence & the usage of the appropriate industry benchmarking. The aim is to equip these RM/ARM with the know-how to frame their SoW write up to align with FCC/COLM standards and improve new account approval turnaround. COP will also advise these RM/ARM on the formalities requirements for the new account, to minimize any documentation deficiencies during the COLM's Checker review process.

SoW

• Conduct joint discussions pre-onboarding with RMs / ARM to obtain preliminary information on the client and ensure the right information is asked upfront to enhance the client experience.
• COP will provide advice to the RM for them to formulate the SoW write up, in accordance with the BOS Compliance template so that RM can ensure completeness & accuracy.
• Advise FO of acceptable ways to perform detailed calculations to support the client's source of wealth journey, i.e. accumulation of wealth over time.
• Advise relationship managers potential ways to succinctly translate the SoW information into a professional and quality write up.
• Assist the RM to accurately identify gaps (if any) in client's source of wealth and assess the plausibility in line with regulatory and the Bank's expectations.
• Advise RM/TH to address complicated queries from COLM/FCC in the account review & approval process and work with RM & COLM/FCC to resolve these issues.
• Support through education and advisory of Compliance-related policies and procedures as required in the onboarding process.
• Keep abreast of AML/CFT, Sanctions and regulatory knowledge and developments by participating in relevant training and support in sharing best practices.

• COP will assist the RM to review the account structure and advise the RM on the formalities requirements after consultations with COLM & CAS Team.
• COP may assist RMs to better understand CAS requirements for potential documentation amendments / additional documentations.

Candidate profile

They should have in-depth knowledge of PB Clients SoW requirements in terms of SoW journeys, and corroborative evidence requirements for these narratives, understand how different account structures work. The preferred candidate should have sufficient experience opening complex accounts for UHNW families/Listed Co/trust structures. We could also consider external hires with the same parameters.

Qualifications

• Bachelor's degree or diploma.
• Association of Certified Anti Money Laundering (ACAMs) or International Compliance Association (ICA) Certification would be preferred.
• At least 3-6 years of experience in AML and client onboarding and periodic reviews in a private banking environment.
• Knowledgeable and sensitive to the risks involved in AML risks of private banking clients.