Client Marketing Manager

Christian Dior Couture; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading luxury fashion brand in Singapore is seeking a passionate Client Marketing Manager. This role involves planning and executing impactful client activities and events. The ideal candidate will have a minimum of 5 years in event management, excellent communication skills, and a strong understanding of the local client base. Join us to create exceptional customer experiences and raise brand awareness through innovative events.

Qualifications

• Minimum 5 years' experience in event management or client relationship marketing, preferably in luxury retail.
• Proven success in delivering high-profile brand events.
• Excellent communication and stakeholder management skills.

Responsibilities

• Provide business analysis and reporting on client and project performance.
• Manage end-to-end planning of client events and brand activations.
• Foster relationships with key clients to deliver tailored experiences.

Skills

Event management

Client relationship marketing

Stakeholder management

Project management

Creativity

Tools

Event management software

CRM software

Job description

Overview

We are looking for a passionate and driven Client Marketing Manager to join DIOR Singapore. You will be responsible for planning and delivering impactful clientelling activities, strategies & treatments in Singapore to recruit new clients and engage existing clients with the brand. This role involves strategic account planning, networking within industry circles, identifying new business opportunities, and coordinating with various departments to ensure consistent service excellence.

Responsibilities

• Provide business analysis & reporting to communicate about client, project, and commercial performance as necessary
• Work closely with the retail team on managing and strategizing on their in store client treatment and appointments
• Develop and execute creative marketing event strategies to raise brand awareness and deliver exceptional customer experiences
• Manage end-to-end planning and delivery of high-profile client events, conferences, and brand activations
• Liaise with internal stakeholders and external vendors to ensure seamless event execution
• Foster and maintain strong relationships with key clients, understanding their needs and preferences to deliver tailored experiences
• Analyse event performance data to continually improve the effectiveness of marketing initiatives
• Collaborate with the broader marketing team to integrate events into the overall brand strategy
• Any other duties/matter which may be assigned from time to time by your reporting manager.

Profile

• Minimum 5 years' experience in event management or client relationship marketing, preferably within the luxury retail or fashion industry
• Proven track record of delivering successful, high-profile brand events and experiences
• Excellent communication and stakeholder management skills, with the ability to build strong relationships with clients
• Creative flair and an eye for detail to conceptualise and execute innovative event concepts
• Strong project management skills and the ability to multitask effectively
• Proficient in using event management and CRM software
• Familiar and have a good understanding of the local client base in Singapore