Client Manager

IlmuOne Data; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading data services company in Singapore seeks a proactive and experienced individual to manage client relationships and ensure successful project delivery. Ideal candidates will have a strong background in IT, with excellent communication skills and a proven record in project management. This role involves liaising with various stakeholders, representing the company at events, and providing innovative solutions to meet client needs.

Qualifications

• 5-10 years experience in a client-facing role in IT or software development.
• Strong understanding of IT development processes and technologies.
• Proven experience managing projects on time and within budget.

Responsibilities

• Maintain contact with past and present clients, ensuring successful engagements.
• Manage Client Executives for optimum workflow and team effectiveness.
• Represent the company at industry events for networking and client insights.

Skills

Communication

Problem-solving

Negotiation

Project Management

Education

Degree in Data Science, Business, Information Technology or related field

Advanced degree

Tools

AWS

Azure

Google Cloud

Job description

Requirements:

• Strong educational background in Data Science, Business, Information Technology, or a related field. An advanced degree is a plus.
• Minimum of 5-10 years of experience in a client-facing role, preferably in IT, software development, or a related industry.
• Strong understanding of IT development processes, solutions, and technologies.
• Proven experience in managing multiple projects and delivering them on time and within budget.
• Excellent communication and interpersonal skills with the ability to interact with stakeholders at all levels.
• Strong problem-solving and negotiation skills.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and big data technologies is a bonus.

Key Responsibilities:

• Maintain regular online and offline contact with all past and present clients.
• Manage Client Executives based on size, industry and territory focus to ensure optimum workflow within the team and with Co-Teams.
• Ensure all Client Executives are delivering successful engagements and optimize the team accordingly.
• Represent Devdat.ai at industry events, seminars and online classes to stay a well-informed of the latest trends and developments to provide Clients/Juniors with insights.
• Remain in good standing to develop a network of potential new clients, maintain relationships with clients who have moved on and maintain a view on up and coming talent or potential threats within your team and the company overall.
• Understand client needs and provide effective solutions by collaborating with internal teams (development, technical, and business teams).
• Keep up to date with industry trends and the latest IT solutions to better serve clients.