Client Management Specialist

Responsibilities:

To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross-functional team to optimize the best business practice. To work closely with Business Manager to give periodic review and evaluation of present accounts.

• Responsible for day-to-day coordination of all aspects of Clients business requirement ensuring consistent and good service levels are delivered to clients.
• Provide customer service support by corresponding to attend clients' enquiries and requirements on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.
• Advise clients on delivery schedules and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work closely with all cross-functional teams to ensure clients' operational requirements are met and/or manage client expectations.
• Provide business reports to Management and clients on a weekly/monthly basis.

Requirements:

• Degree / Diploma in Business or any equivalent discipline.
• Min 2 to 3 years of working experience in order fulfilment management or customer service logistic support.
• Experience in supply chain, logistics and manufacturing preferred.
• Excellent time management and interpersonal relationships at all levels, cross-functional and overseas clients.
• Strong analytical, problem-solving skills and good negotiation abilities.
• Good verbal and written communication skills.
• Strong team player with the ability to multi-task and take strong ownership of tasks.
• Ability to work with large data sets accurately and with attention to detail.

Please email your resume in a detailed Word format to georgez.lim@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number: R1108994