Client Management Executive

PLOVER TRIP PTE LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A dynamic travel company is seeking individuals for their client management team. Responsibilities include onboarding new clients, nurturing relationships, and optimizing travel programs. Ideal candidates possess strong communication skills, a background in client management, and familiarity with Salesforce CRM.

Qualifications

• At least 1-2 years of working experience in client management.
• Experience in travel, hospitality, business, or IT services industry is a plus.
• Strong dynamic individual with a good track record.

Responsibilities

• Partner with sales team to onboard and implement new clients.
• Nurture strong client relationships to manage issues, retention, and growth.
• Conduct regular business reviews to optimize clients’ travel programs.

Skills

Client Management

Communication

Self-starter

Education

Diploma or Degree

Tools

Salesforce CRM

Job description

We are looking to grow our client management team with strong dynamic individuals.

Key deliverables include:

· Partnering our sales team to onboard and implement new clients.

· Nurturing strong client relationships to manage client issues, retention and growth.

· Identifying and driving cross-selling opportunities within client organizations.

· Conducting regular business reviews to value add and optimize clients’ travel programs.

· Supporting the sourcing of air and land arrangements for meeting & incentive groups.

A perfect match profile would include:

· Self-starter withgood communication skills.

· Good track record in client management in the corporate / enterprise space.

· Experience in travel, hospitality, business or IT services industry is a plus.

· Possesses a diploma or degree with at least 1-2 years of working experience

· Familiarity with Salesforce CRM is a plus.

If you are motivated for success and looking to work in a dynamic environment, we invite you to email your CV. Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.