Client Integration Specialist

Banking Circle; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Join Banking Circle as a Client Management Integration Specialist in Singapore and lead the integration of clients onto our payment platform. This role includes educating clients on RESTful APIs, providing technical support, and ensuring a smooth onboarding experience. Become part of a dynamic team in a growing fintech company with a commitment to innovation and a supportive workplace culture.

Qualifications

• Demonstrated capability in client integrations or technical sales.
• Knowledge of payment channels and infrastructure.

Responsibilities

• Lead client integrations and ensure smooth technical onboarding.
• Host meetings to track integration requirements.
• Provide support related to API and test environments.

Skills

RESTful APIs

SQL

Technical Documentation

Client Communication

Education

Relevant educational background (degree)

Tools

Microsoft Office Suite

Job description

Do you want to work at the very frontier, with the integration of clients onto our payment platform and are passionate about ensuring a smooth technical onboarding experience?
If this sounds appealing and you thrive in a client-facing role, then you might be the one we are looking for!

Banking Circle is a fintech, bank, and fun all in one. We are on a journey to become payment pioneers. Every day up to 2 million payments run through our platform. We work closely with central banks and clients worldwide to constantly improve our payment flows. Banking Circle was founded less than 10 years ago, and today we are a fully licensed bank with 700 colleagues in 8 countries. We are still growing rapidly, and we invite you to join us and experience a fun and international workplace, where people prefer to come to the office rather than work from home.

Your team welcomes you with open arms
As our new Client Management Integration Specialist in the Client Integration team in Singapore, you’ll experience an open and knowledge driven culture, where everyone can thrive, connect with colleagues, learn and grow. Here you will be empowered to make an impact every day.

In this role, you will be leading client integrations to Banking Circle front-end systems, ensuring a smooth and fast technical onboarding experience from testing in the sandbox to live.
You are the key player in educating clients on how to best use our modern RESTful API, SFTP, SWIFT and various technical channel according to the specific solution, products in scope, and needs.
You will be the main point of contact for clients for technical questions during the onboarding and sales process. Moreover, you will be responsible for all aspects of the client integration until it is successfully completed, including setting up the client profiles within the Core Banking platforms.

Exciting work is waiting for you

• Take ownership of new client integrations and technical onboarding with the focus on payment solutions tailored to both European and APAC clients
• Host regular client meetings to ensure integration requirements are met and timelines are on track
• Provide technical support and troubleshooting assistance related to our API and test environments
• Ensure our API and technical documentation is up to date and well understood by clients
• Stay well-informed about our products and solutions to provide expert guidance
• Account and user setup within our internal platform according to client requests

Things we’ll look for on your resume
To be the right candidate for this position, we expect you to have a relevant educational background and a demonstrated capability from an applicable role within client integrations, technical sales or payment related product development.

We expect you to have good command of RESTful APIs. Be proficient in SQL for data analysis, reporting, and issue investigation. Have strong working knowledge of the Microsoft Office Suite. Be familiar with payment channels and infrastructure. Have good knowledge of payment schemes across EU (SEPA), UK (Faster Payments, Bacs, CHAPS), and Australia (NPP, BECS). Have experience or exposure to monitoring services in Microsoft Azure is a plus

Banking Circle is an international company. Our internal workforce consists of over 50 nationalities, and our clients and partners are located all over the globe. Therefore, our company language is English.

Go ahead and take the first step
We look forward to hearing from you. We review applications and interview candidates continuously. Please note that we don’t accept or consider CVs received through email or direct messages.

If you have questions, please reach out to Svetlana Stetchi from People Team via email: [e-mail]. No recruitment agencies, please.

We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sexual orientation, national origin or any other characteristic protected under federal, state or local laws, regulations and ordinances. To learn more about Banking Circle, visit is at www.bankingcircle.com

Department:

Lokation: Singapore (SG)