Client Integration Specialist

Pre-Sales Engagement

• Collaborate with the sales team to understand client needs and recommend tailored FX trading solutions built on cloud-based platforms.
• Deliver product walkthroughs, proof-of-concept setups, and technical demonstrations to showcase the platform’s capabilities.
• Create persuasive proposals and presentations to communicate the value of the solution.
• Work closely with product and engineering teams to ensure proposed solutions align with platform features and upcoming enhancements.
• Act as a subject matter expert on electronic trading systems, FX market structure, and client connectivity.

Post-Sales Implementation & Integration

• Lead the onboarding and integration process, ensuring successful client deployment and configuration of FX systems.
• Translate client business and technical requirements into clear documentation for internal delivery teams.
• Oversee and support testing, connectivity, and system go-live processes.
• Maintain strong communication with clients and internal teams to troubleshoot and resolve integration issues.
• Track client usage and feedback to identify potential improvements and support product evolution.
• Partner with account managers to identify opportunities for platform expansion or new feature adoption.

Qualifications & Experience

• 5+ years of experience in FX trading technology, client integration, or fintech implementation roles.
• Strong understanding of FX markets including spot, forwards, swaps, and options.
• Experience in client-facing technical roles such as pre-sales, integration, or onboarding.
• Familiarity with FIX protocol, APIs, electronic trading workflows, and cloud-based platforms is a plus.
• Excellent communication skills with the ability to present technical topics to varied audiences.
• Proven success in managing client integrations and delivering results in fast-paced environments.
• Knowledge of agile methodologies and a strong customer-centric mindset.
• Business proficiency in Japanese, Cantonese, or Mandarin is a plus.