Client Document Review Officer (12 months contract/KYC/Banking exp/Up to $4500)

JAC Recruitment; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A banking and financial services provider in Singapore is seeking a Client Document Review Officer on a 12-month contract. The role involves reviewing client-submitted account documentation, processing amendments, and ensuring compliance with relevant regulations. The ideal candidate should have a diploma or degree, minimum 2 years of banking experience, and strong multitasking abilities. Knowledge of FATCA and CRS is advantageous. Competitive salary up to $4500.

Qualifications

• Minimum 2 years of banking experience, preferably with a focus on client documentation.
• Experience in private banking documentation is highly desirable.
• Knowledge of FATCA, CRS, and QI regulations is an advantage.

Responsibilities

• Review client-submitted account documentation from RMs.
• Process account amendments and changes in client circumstances in line with bank policies.
• Deliver high-quality service to internal stakeholders.
• Contribute to user acceptance testing for system or process changes.

Skills

Strong multitasking and time management abilities

Detail-oriented with sound judgment and initiative

Excellent communication and interpersonal skills

Analytical mindset with strong problem-solving capabilities

Proficient in Microsoft Office

Education

Diploma or Degree in a relevant field

Job description

Client Document Review Officer (12 months contract/KYC/Banking exp/Up to $4500)

Review client-submitted account documentation from Relationship Managers (RMs).

Process account amendments and changes in client circumstances in line with bank policies and procedures.

Track and elevate documentation deficiencies as per established protocols.

Deliver high‑quality service to internal stakeholders, including RMs and Assistant RMs.

Assist other departments with tasks such as data retrieval and remediation efforts.

Process & Business Improvement

Demonstrate a strong commitment to service excellence and continuous process enhancement.

Participate in new initiatives and support ad‑hoc tasks assigned by managers or the Head of Department.

Contribute to user acceptance testing for system or process changes.

Regulatory Compliance & Risk Management

Uphold the bank’s values, including integrity, diligence, fairness, and compliance.

Ensure all activities comply with internal policies and relevant regulatory requirements.

Collaborate with Legal & Compliance and other teams on documentation standards.

Maintain familiarity with CRS, FATCA, and QI documentation and support annual regulatory reporting.

Key Responsibilities

Client & Operational Support

• Review client-submitted account documentation from RMs.
• Process account amendments and changes in client circumstances in line with bank policies and procedures.
• Track and elevate documentation deficiencies as per established protocols.
• Deliver high‑quality service to internal stakeholders, including RMs and Assistant RMs.
• Assist other departments with tasks such as data retrieval and remediation efforts.

Process & Business Improvement

• Demonstrate a strong commitment to service excellence and continuous process enhancement.
• Participate in new initiatives and support ad‑hoc tasks assigned by managers or the Head of Department.
• Contribute to user acceptance testing for system or process changes.

Regulatory Compliance & Risk Management

• Uphold the bank’s values, including integrity, diligence, fairness, and compliance.
• Ensure all activities comply with internal policies and relevant regulatory requirements.
• Collaborate with Legal & Compliance and other teams on documentation standards.
• Maintain familiarity with CRS, FATCA, and QI documentation and support annual regulatory reporting.

Requirements

Education & Experience

• Diploma or Degree in a relevant field.
• Minimum 2 years of banking experience, preferably with a focus on client documentation.
• Experience in private banking documentation is highly desirable.
• Knowledge of FATCA, CRS, and QI regulations is an advantage.

Skills & Competencies

• Strong multitasking and time management abilities.
• Detail‑oriented with sound judgment and initiative.
• Able to work independently and collaboratively within a team.
• Excellent communication and interpersonal skills.
• Analytical mindset with strong problem‑solving capabilities.
• Proficient in Microsoft Office and comfortable with technology.

Kindly apply online or get in touch with me directly at ********@jac-recruitment.com for additional details about this opportunity. We regret to tell you that, due to the large number of applicants, only those who make the short list will be notified. Thank you!

EA Personnel: Lou Kay Shaun Neal

EA Personnel No: R22109163

EA License No: 90C3026

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