Client Delivery Lead – AI Solutions & Growth Impact

NCS Pte Ltd; Singapore; Vor Ort; SGD 140.000 - 210.000; Vollzeit

Zusammenfassung

NCS Pte Ltd in Singapore seeks a Client Delivery Lead to ensure quality delivery of projects contracted by clients. You will partner with Client Service Lead across application, infrastructure, and engineering to solve critical business needs and act as single point of contact for the client on service delivery matters.

Responsibilities include orchestrating teams, managing risks and budget, driving revenue while maintaining customer satisfaction, and identifying opportunities for improvement

Qualifikationen

• PMP certification preferred.
• 15 years or more experience in IT or ICT Consulting with 8+ years in leadership roles.
• Delivered projects in relevant domain or industry.
• Strong business acumen and client relationship skills.
• Proven ability to manage multi-million dollar projects.

Aufgaben

• Orchestrate delivery across client programs and internal teams.
• Assess design to ensure deliverability with right margins.
• Establish and maintain client relationships and handle escalation points.
• Lead project delivery teams to ensure timely, quality, and cost-effective service.
• Identify and resolve complex business problems and propose solutions.
• Manage risks, budgets, and change requests within the account.
• Coordinate with Lines of Business on capability gaps and vendor relations.
• Be the Solution Lead to ensure architecture consistency.

Kenntnisse

PMP certification

Leadership experience

Program management

Stakeholder management

Jobbeschreibung

NCS Pte Ltd in Singapore seeks a Client Delivery Lead to ensure quality delivery of projects contracted by clients. You will partner with Client Service Lead across application, infrastructure, and engineering to solve critical business needs and act as single point of contact for the client on service delivery matters.

Responsibilities include orchestrating teams, managing risks and budget, driving revenue while maintaining customer satisfaction, and identifying opportunities for improvement