Client / Customer Support Representative

BENECT TECHNOLOGIES PVT LTD; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Client / Customer Support Representative to provide exceptional service and administrative assistance. The role requires excellent communication skills and the ability to multitask in a hybrid environment. Candidates are expected to manage various responsibilities including virtual reception and customer inquiries while ensuring client satisfaction.

Benefits

Flexible schedule

Performance bonus

Shift allowance

Qualifications

• 2-4 years of relevant experience in accounts, social media, admin, or field work.
• Proficient with remote communication tools, including Zoom and Slack.
• Experience in customer support or administrative roles is a plus.

Responsibilities

• Handle incoming calls and customer inquiries via email, phone, or chat.
• Assist with managing calendars, scheduling appointments, and maintaining records.
• Provide project coordination and remote administrative support.

Skills

Strong verbal communication skills

Written communication skills

Proficiency with remote communication tools

Familiarity with CRM and data management software

Attention to detail

Problem-solving abilities

Basic understanding of social media marketing

Good communication and client-handling skills

Ability to multitask

Education

Graduate or Diploma in Commerce, Marketing, Business, Mass Communication

Job description

Client / Customer Support Representative

Job Role: Executive AssistanceCompany: MibestieLocation: HybridAbout the Opportunity:Job Overview:We are seeking a dedicated and professional Client / Customer Support Representative to join our team. This role requires someone with excellent communication skills, a customer-centric mindset, and the ability to multitask in a virtual environment. The ideal candidate will play a crucial role in ensuring our clients receive exceptional service and administrative support across various touchpoints.Key Responsibilities: Virtual Receptionist: Handle incoming calls, route messages, schedule appointments, and greet clients virtually in a professional manner. Customer Service Representative: Respond to customer inquiries via email, phone, or chat, resolve complaints efficiently, and maintain customer satisfaction. Administrative Support: Assist with general administrative tasks such as managing calendars, organizing meetings, and maintaining digital records. Virtual Administrative Assistant: Provide remote assistance with project coordination, email and document management, and task follow-ups. Data Entry Specialist: Accurately input, update, and maintain data in company databases and CRM systems.Skills & Qualifications: Strong verbal and written communication skills Ability to work independently and manage time effectively Proficiency with remote communication tools (Zoom, Slack, etc.) Familiarity with CRM and data management software Attention to detail and problem-solving abilities Previous experience in customer support or administrative roles is a plusCandidate Profile Experience: 24 years in relevant fields (Accounts, Social Media, Admin, Field Work). Education: Graduate or Diploma in Commerce, Marketing, Business, Mass Communication, or any relevant field. Skills Required: Strong knowledge of accounting or financial principles. Basic understanding of social media marketing. Good communication and client-handling skills. Ability to multitask between virtual and field assignments. Comfortable with travel within the city (for field roles).Working Days : Monday - Saturday 9am to 6pmTimings: 9:00Am to 6:00PmJob Types: Full-time, Part-time, Permanent, FreelanceContract length: 12 monthsBenefits: Flexible scheduleSchedule: Day shift Monday to Friday Morning shift Performance bonus Shift allowanceApplication Question(s): Do you Speak Kannada Do you stay in Bangalore Do you have your personal Laptop and Vehicle How many years of experience do you have Language: English (Preferred)Work Location: In personApplication Deadline: 09/05/2025Expected Start Date: 06/05/2025,

• Recruiter Details BENECT TECHNOLOGIES PVT LTD
• Job Tags customer support
• Job Type Full time

SKILLS

• Strong verbal
• written communication skills
• Proficiency with remote communication tools Zoom
• Slack
• etc
• Familiarity with CRM
• data management software
• Attention to detail
• problemsolving abilities
• Strong knowledge of accounting
• financial principles
• Basic understanding of social media marketing
• Good communication
• clienthandling skills
• Ability to multitask between virtual
• field assignments

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• Client / Customer Support Representative

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