Client Account Services Specialist: Risk & Compliance Support

OCBC Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Bank of Singapore is seeking a detail-oriented professional for the Client Account Services role within the Account Control & Monitoring Team in Singapore. You will review account documentation, perform static maintenance, and ensure accurate blocking/unblocking, with responsibilities spanning onboarding to account closure.

The role reports to the Team Lead and requires meticulous attention, strong Excel skills, and the ability to work with Relationship Managers, Compliance, and Operations

Qualifications

• Min Diploma holder.
• Meticulous and detail oriented.
• Strong communication skills, both verbally and in writing.

Responsibilities

• Ensure all processes are completed accurately, timely, and in compliance with regulatory and internal requirements.
• Process account blocking and unblocking requests accurately and within stipulated timelines.
• Review and perform account closures in the Bank's core systems.
• Conduct monthly Dormant Account Reviews and take appropriate follow-up actions.
• Handle queries, exceptions, investigations, and escalations effectively.
• Perform bank-initiated account maintenance updates in the Bank's core systems.
• Maintain and update procedures and internal guides as required.
• Provide backup support and coverage for team members.
• Support process improvement initiatives and other duties assigned.

Skills

Communication skills

Teamwork

Attention to detail

Verbal and written communication

Education

Diploma

Tools

MS Excel

Job description

Bank of Singapore is seeking a detail-oriented professional for the Client Account Services role within the Account Control & Monitoring Team in Singapore. You will review account documentation, perform static maintenance, and ensure accurate blocking/unblocking, with responsibilities spanning onboarding to account closure.

The role reports to the Team Lead and requires meticulous attention, strong Excel skills, and the ability to work with Relationship Managers, Compliance, and Operations