Client Account Manager (CAM)

x asia pacific internet pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

X seeks an experienced Client Account Manager to grow revenue with advertisers and agencies across APAC. You will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region.

Educate and consult on X advertising products, execute and optimize campaigns, monitor revenue, and partner on retention and reporting. Travel across APAC and mentor new teammates as the organization grows.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 3+ years managing digital marketing programs for advertisers or agencies.
• Fluency in English and Mandarin (written and spoken) for daily work with Greater China clients and agencies.

Responsibilities

• Educate and consult on X advertising products, best practices, and campaign design.
• Execute, optimize, and analyze campaigns using internal tools and dashboards.
• Monitor revenue and pace client campaigns against targets.
• Partner with the Client Partner on retention, pitch support, and performance reporting.
• Resolve campaign issues quickly and improve the process behind them.
• Feed product and tools teams so the ads platform can scale.
• Maintain the book and a high-quality client and agency experience.
• Mentor new team members as the organization grows.

Skills

English fluency

Mandarin fluency

3+ years digital marketing

Digital marketplace understanding

Performance analysis

Client relationship management

Clear communication

Travel across APAC

BA/BS or equivalent

Education

BA/BS or equivalent

Job description

Who We Are:

X serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants.

At X, we now have a substantial opportunity to change how marketers interact with our rapidly growing user base. X is creating a world-class team of media professionals, and seeking an experienced Client Account Manager to grow revenue with advertisers and their agencies.

Responsibilities:

As a Client Account Manager, you will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region.

• Educate and consult on X advertising products, best practices, and campaign design

• Execute, optimize, and analyze programs using internal tools and dashboards

• Monitor revenue and pace client campaigns against targets

• Partner with the Client Partner on retention, pitch support, and performance reporting

• Resolve campaign issues quickly and improve the process behind them

• Feed product and tools teams so the ads platform can scale

• Maintain the book and a high-quality client and agency experience

• Mentor new team members as the organization grows

Preferred Qualifications:

• Fluency in English and Mandarin (written and spoken) for daily work with Greater China clients, agencies, and internal stakeholders

• 3+ years managing digital marketing programs for advertisers or agencies

• Strong grasp of the digital marketplace and competitive landscape

• Proven ability to read performance and change the levers that move results

• Able to hold large client relationships, work through conflict, and get to a decision

• Clear communication and presentation skills; attention to detail

• Preference for small, collaborative teams with limited supervision

• Willingness to travel across APAC

• BA/BS or equivalent experience