cleaning services manager

AARUSH PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

AARUSH PTE. LTD. is seeking a skilled Cleaning Manager in Singapore to oversee cleaning operations across various facilities. The successful candidate will manage a team of cleaners, ensuring high standards of cleanliness and customer satisfaction while handling complaints and staff training. Exceptional management and communication skills are essential for this role.

Qualifications

• Proven experience in a cleaning management role is preferred.
• Strong leadership skills to manage and train a team effectively.
• Ability to maintain high standards of cleanliness and customer satisfaction.

Responsibilities

• Manage and supervise cleaning staff across various facilities.
• Conduct inspections and ensure compliance with cleaning standards.
• Handle client complaints and lead training for staff.

Skills

Management Skills

Attention to Detail

Communication

Problem-Solving

Education

High School Diploma or equivalent

Tools

Cleaning Supplies Inventory System

Job description

Cleaning managers are responsible for managing a cleaning team assigned to buildings, hospitals, sites, and other facilities.

They are responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.

They work within office buildings or on construction sites. They may be employed in hotels, companies, and manufacturing firms; clubs, banks, and cleaning companies, etc.

The cleaning manager job description primarily entails ensuring the facility is cleaned correctly and according to the client’s instructions or standards.

It also involves carrying out regular inspection on the facility to determine any unusual or recurring work that needs to be done, such as periodically stripping floor wax, cleaning overhead light fixtures or shampooing carpets, and maintain a checklist of everyday cleaning tasks.

Cleaning managers allocate chores to workers and inspect work afterwards to ensure it is performed to meet standards.

They also listen to clients complaints, investigate, and correct any anomalies to reassure clients of the company’s commitment to excellence and customer satisfaction.

They conduct interviews, make selection, train, supervise, guide, and discipline cleaning service staff to guarantee maximum customer satisfaction.

The cleaning manager work description also involves setting up meetings and communicating relevant information to the staff.

It also entails directing and scheduling staff in their work assignments.

Cleaning managers carry out pre-event inspections of all assigned areas before official opening to ensure cleanliness of areas.

They also make arrangement for the repair of bad equipment and make a replacement for ones.

They maintain enough supplies and inventory of cleaning products by making reorders when necessary.