CLEANING SERVICES MANAGER

SMILEY EXPRESS TRADING PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A cleaning service provider in Singapore is seeking a Manager to oversee staff management, operations, quality control, and client relations. The role includes recruiting and training teams, developing cleaning protocols, enforcing safety regulations, and managing budgets. This position requires strong communication skills and a commitment to high cleanliness standards. If you're passionate about service quality and operational excellence, we want to hear from you.

Responsibilities

• Recruit, hire, train cleaning teams and conduct performance reviews.
• Develop cleaning protocols and create schedules for quality control.
• Enforce health, safety, and compliance regulations effectively.
• Communicate with clients and ensure service delivery standards.
• Manage budgets and maintain departmental records efficiently.

Job description

• Staff Management:Recruit, hire, train (safety, equipment, procedures), schedule shifts, motivate, and conduct performance reviews for cleaning teams.
• Operations & Quality Control:Develop cleaning protocols, create schedules, conduct site inspections, ensure high cleanliness standards, and manage equipment/material inventory.
• Health, Safety & Compliance:Enforce health, safety, and hygiene regulations (OSHA, etc.), manage chemical safety, and maintain safety records.
• Client & Stakeholder Relations:Communicate with clients, address complaints, report on service delivery, and ensure contracts/KPIs are met.
• Budget & Admin:Manage budgets, track expenses, order supplies, and maintain departmental records.