CLEANING OPERATIONS MANAGER

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cleaning services company is seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites in Singapore. The ideal candidate will ensure high standards of cleanliness and client satisfaction, manage a team effectively, and handle logistics in a fast-paced environment, requiring strong leadership and multitasking abilities.

Qualifications

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role.
• At least 5 years of experience in cleaning or facilities management.

Responsibilities

• Plan and supervise cleaning operations across multiple sites.
• Manage and lead cleaning staff, including scheduling and training.
• Conduct inspections to ensure quality and compliance with regulations.

Skills

Leadership

Communication

Organizational Skills

Problem Solving

Multitasking

Job description

Roles & Responsibilities

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites. The ideal candidate will be responsible for ensuring high standards of cleanliness, effective team management, and excellent client satisfaction. This role requires strong leadership, problem-solving skills, and a hands-on approach to operations.

Key Responsibilities:

Plan, coordinate, and supervise daily cleaning operations across assigned sites

Manage and lead a team of cleaning staffs, including scheduling, training, and performance evaluation

Conduct regular inspections to ensure quality standards and compliance with health and safety regulations

Liaise with clients to understand requirements, address concerns, and ensure service satisfaction

Monitor inventory of cleaning supplies and equipment, placing orders when necessary

Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters

Prepare reports on cleaning performance, incidents, and staff productivity

Ensure adherence to company policies, procedures, and safety protocols

Respond promptly to emergency cleaning situations or urgent client requests

Requirements:

Proven experience as a Cleaning Supervisor, Operations Manager, or similar role

Strong leadership and team management skills

Excellent organizational and communication abilities

Ability to multitask and work well under pressure

Knowledge of cleaning products, techniques, and health/safety standards

Basic computer skills (MS Office, scheduling tools, etc.)

Able to work flexible hours, including weekends or public holidays when necessary

Possession of a valid driver’s license

Experience:

At least 5 years of experience in cleaning or facilities management, with supervisory responsibilities.