Claims Officer - Oil Tankers, Singapore

caliber8; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

A leading oil major/trading firm in Singapore is seeking a Marine Claims Executive to join their commercial operations team. The successful candidate will provide essential claims handling support in oil tanker operations, ensuring timely communication and efficient management of claims. Candidates with a Diploma in Maritime Studies and a proactive attitude will thrive in this dynamic role. Only Singaporeans and Permanent Residents are eligible to apply.

Qualifications

• Prior experience in claims handling or commercial operations is advantageous.
• Good written and spoken English required.
• Self-driven and meticulous candidates preferred.

Responsibilities

• Assist in handling claims, including demurrage calculations and communication with customers.
• Populate databases with shipment information and claim records.
• Generate invoices and follow up on payments.

Skills

Attention to Detail

Proactive Attitude

Team Collaboration

Communication

Education

Diploma in Maritime Studies

Job description

Are you an experienced Marine Claims Executive or post fixture officer within the oil tanker space and looking to work for an oil major/trading firm?

This is an excellent opportunity to be part of a growing business and work in the commercial operations team.

You will be an integral part of the operations support team in the oiltanker departmentworking closely with your colleagues to provide claims handling and administrative support.

Responsibilities:

• Assist tanker operations team in handling demurrage and other claims arising from shipments
• Carry out laytime calculations to determine demurrage exposure and apprise customers of potential claims
• Ensure customers receive prompt and timely communication on claim submission, status and time-bar alerts
• Discuss and follow up keenly on all outstanding claims until final settlement
• Populate database with shipment information, claim records and status updates
• Generate invoices and follow up on payments
• Learn and understand various shipping documents, charter party terms and conditions and their interpretations so as to upskill and better facilitate claim negotiations
• Assist with department documentation, general administrative duties and other ad-hoc tasks as assigned by department head from time to time

Requirements:

• Diploma in Maritime Studies or equivalent
• Prior experience in claims handling or commercial operations will be a plus
• Pleasant, proactive, positive and willing to learn attitude with good written and spoken English
• Ideal candidate will be self-driven and meticulous and with good attention to detail

Please note that this role is only open to Singaporeans or Permanent residents of Singapore and only shortlisted candidates will be notified.