Claims Executive (Marine Claims) #EEF

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Claims Management professional. In this role, you will liaise with clients and handling agents, manage correspondence, gather necessary customer details, and ensure accurate claim processing. The ideal candidate has strong organizational skills and attention to detail. Competitive salary and benefits offered.

Responsibilities

• Liaise with clients and handling agents.
• Manage correspondence and attend meetings.
• Gather customer details and arrange surveys.
• Create claim files and check arrangements.
• Send acknowledgment letters to clients.
• Prepare and dispatch cash-call advice.
• Maintain and review diary dates of files.
• Verify premium payment before processing claims.
• Update records for exceptional claims.
• Conduct UAT for Marine Claims module.

Job description

Responsibilities

• Liaise with clients, intermediaries, surveyors/adjustors, handling agents, overseas Principals and TM Group of Companies.


• Manage correspondence and attend meetings with clients/intermediaries when required.


• Upon claims notification, gather relevant customers' details, arrange surveys and contact settling agents if needed.


• Create claim files/checklist and check policy/reinsurance/treaty arrangements before confirming underwriting accpetance with TM Group of Companies.


• Send Acknowledgment Letter and request necessary claims documents from clients/intermediaries.


• Prepare and dispatch PLA/Cash-Call Advice; follow up with reinsurers for payments.


• Draft LLA/MLR for approval and ensure reserves are timely and accurate.


• Maintain and review diary dates of 'live' files and ensure proper bring-up dates before archiving.


• Verify premium payment before processing claims and liaise with Finance on payment delays.


• Forward claims with strong recovery prospects to Claims Recovery Agents and actively follow up on recovery action.


• Update records for exceptional claims (e.g. ex-gratia payments, large losses) and related recoveries.


• Review and escalate claims exceeding authority to HOD/Senior Management for approval before notifying Customers, Settling Agents, etc.


• Review files regularly, compile monthly/quarterly statistics as needed


• Conduct UAT for Marine Claims module.


• Carry out duties assigned by management.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Email Address: [e-mail]

WhatsApp: [phone]

Telegram: @Elsa_Fontanne

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted