Claims Administrator

MS AMLIN MARINE SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in marine insurance is seeking a Claims Administrator to enhance its P&I claims team in Asia. The successful candidate will provide vital administrative support and ensure adherence to claims procedures while working both independently and as part of a team in a fast-paced environment.

Qualifications

• Fluent in English.
• Agile mindset and adaptability.
• Task-oriented and able to work under pressure.

Responsibilities

• Provide support for administrative and operational tasks to claims handlers.
• Ensure compliance with claims standards, procedures, and regulations.
• Analyze data and perform calculations accurately.

Skills

Numerical skills

Communication skills

Problem-solving mentality

Team player

Education

Basic Degree or Diploma in Business or Maritime

Tools

Excel

Job description

Claims Administrator

ABOUT MS AMLIN Marine

MS Amlin Marine NV is a captive managing general agent offering tailored marine insurance solutions using AISE, AUL, or third-party capital. We aim to be a world-class brand working in partnership with our clients to provide first-class service from risk solutions to claims settlement. Our teams operate from offices in Antwerp, Hamburg, London, Paris, Rotterdam, and Singapore.

ABOUT MS AISE

MS AISE is a long-standing local specialty insurer, providing knowledge-based and efficient service propositions to commercial clients. Our strategy is to deliver efficient, knowledge-based service propositions to our commercial clients through a dual distribution model (Bespoke and Streamlined business). Our international approach and digital initiatives support our goal of serving SME clients effectively.

ABOUT THE JOB

Job purpose

We are looking to reinforce our P&I claims team in Asia and are hiring a claims administrator to support the administrative and operational work of the Fixed Premium P&I unit in APAC. The successful candidate will be task-oriented, work efficiently and in an organized manner following claims procedures, standards, and compliance requirements. She/he will work fairly independently but also as part of a team, aligning strategies and objectives with the wider organization. The candidate will report to the Claims Executive & Head of Operations in Singapore.

This is where you come in.

You can help MS Amlin achieve this by:

• Providing support for administrative and operational tasks to claims handlers, claims executives/operations in-charge, and the Director.
• Ensuring work complies with claims standards, procedures, and regulations.
• Applying strong numerical skills, including data analysis, calculations, and basic statistics. Accuracy and efficiency are essential.
• Proficiency in Excel or similar data tools is a plus.
• Good communication and language skills.
• A problem-solving mentality and drive.
• Being a team player, especially during busy periods like renewals and compliance deadlines.
• Supporting IT-related issues as needed.
• Being task-oriented, organized, able to work under pressure, and meet deadlines.

What we are looking for:

• Team player
• Fluency in English
• Agile mindset and adaptability
• Task-oriented

Requirements

Basic Degree or Diploma in Business or Maritime.