Chinese Restaurant Manager - Luxury Hotel

RECRUIT, PLACE & TRAIN PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Restaurant Manager to lead their team. The role involves managing operations, ensuring service excellence, and fostering guest relations. Candidates should have extensive experience in high-quality restaurants and be proficient in Mandarin. The position offers competitive salary and opportunities for career development.

Benefits

Competitive salary and benefits

Opportunities for career development

Staff meals and uniform

Multicultural working environment

Qualifications

• Minimum 5 years in a Michelin Star/Black Pearl Quality Restaurant.
• At least 2 years in a managerial role.
• Mandarin proficiency required.

Responsibilities

• Manage restaurant operations for lunch, dinner, and events.
• Lead and train the service team.
• Ensure adherence to health and safety regulations.

Skills

Leadership

Communication

Guest Service

Knowledge of Chinese Cuisine

Job description

A Chinese Restaurant in a Luxury Hotel is looking for a restaurant manager to lead their team!

Responsibilities:

Operations & Service Excellence

• Manage and coordinate all aspects of restaurant operations (lunch, dinner, and special events)
• Ensure service excellence in line with the hotel’s brand and guest expectations
• Maintain a high level of cleanliness, ambiance, and service flow

Team Management

• Lead, train, and motivate the service team, including captains, servers, and hostesses
• Conduct regular briefings and staff evaluations
• Foster a culture of hospitality, teamwork, and professionalism

Guest Relations

• Ensure VIP guests and regular patrons receive personalized service
• Handle guest feedback professionally and proactively resolve complaints
• Build guest loyalty through genuine engagement and attention to detail

Menu & Collaboration

• Work closely with the Executive Chinese Chef to understand menu items, specials, and cultural elements
• Ensure accurate food knowledge among service team members
• Support menu development with guest feedback and dining trends

Financial & Administrative

• Monitor daily revenue and control operational costs
• Prepare weekly schedules and manage labor resources efficiently
• Ensure inventory and supplies are maintained (chinaware, uniforms, POS, etc.)
• Support in budgeting, forecasting, and monthly reporting

Compliance & Standards

• Ensure adherence to local health, safety, and hygiene regulations
• Uphold brand and service standards at all times
Maintain excellent grooming and conduct standards among staff

Requirements:

• Minimum 5 years of experience in a Michelin Star/Black Pearl Quality Restaurant, with at least 2 years in a managerial role
• Strong knowledge of Chinese cuisine, etiquette, and service traditions
• Excellent leadership, communication, and guest service skills
• Mandarin is the operational language of the restaurant, speaking and writing in the language is mandatory for communication with kitchen and VIP guests

What we offer:

• Competitive salary and benefits
• Opportunities for career development within a global hotel brand
• Staff meals, uniform, and duty transport (if applicable)
• An inspiring, respectful, and multicultural working environment