Chief Operations Officer (COO)

Kerry Consulting; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading consulting firm in Singapore seeks a Chief Operating Officer to oversee operational management across retail and F&B functions. The ideal candidate will have significant leadership experience, a track record in operational excellence, and the ability to manage large teams. This is an opportunity to join an organization that values growth and innovation, offering a competitive salary package and a dynamic work environment.

Qualifications

• Proven leadership experience as a CEO, COO, or senior executive within small to mid-sized enterprises.
• Demonstrated ability to scale operational functions and lead large teams.
• Strong operational and financial acumen.
• Experience managing retail and F&B operations across multiple sites.

Responsibilities

• Lead and manage all day-to-day operations across retail and F&B.
• Oversee a large multidisciplinary team for operational excellence.
• Collaborate with CEO to develop operational strategies.
• Drive efficiencies and performance improvements across outlets.
• Develop and monitor performance metrics and budgets.

Skills

Leadership experience

Operational management

Team management

Strategic thinking

Communication skills

Job description

Overview

This leadership role offers a unique opportunity to join a dynamic organization as the Chief Operating Officer. Reporting directly to the CEO, the COO will oversee operational management across retail and F&B functions, ensuring outstanding service delivery, operational efficiency, and customer experience. This opportunity role could be a step into a larger-scale organization with significant operational complexity and opportunity that values growth, leadership development, and operational discipline.

Responsibilities

• Lead and manage all day-to-day operations across retail and F&B to drive operational excellence and superior customer satisfaction.
• Oversee a large multidisciplinary team, fostering a culture of collaboration, accountability, and continuous improvement.
• Collaborate with the CEO and senior leadership to develop and execute operational strategies aligned with business goals.
• Drive operational efficiencies, cost management, and performance improvements across retail and F&B outlets.
• Develop and monitor performance metrics, operational budgets, and organizational reporting to track progress.
• Direct workforce planning, talent development, and employee engagement initiatives for a broad operational team.
• Ensure compliance with relevant regulations, safety standards, and company policies.
• Champion innovation, sustainability, and best practices to maintain competitive advantage.

Qualifications

• Proven leadership experience as a CEO, COO, or senior executive within small to mid-sized enterprises, preferably in retail, hospitality, or service industries.
• Demonstrated ability to scale operational functions and lead large teams with strong people management skills.
• Strategic thinker with strong operational and financial acumen.
• Experience managing retail and F&B operations across multiple sites or outlets.
• Excellent communication and stakeholder management skills.
• Passionate about operational excellence and outstanding customer service.

To Apply

To apply, please submit your resume (in MS Word format) to Joy Seow at [e-mail], quoting the job title. We regret that only successfully shortlisted applicants will be contacted.

License No: 16S8060
Registration No: R1107886