Chief Operating Officer

GLOBAL FINANCIAL CONSULTANTS PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading financial advisory firm in Singapore is seeking a strategic leader to enhance internal operations and client delivery. This role involves working closely with the CEO and management to drive business growth, streamline processes, and ensure compliance with industry standards. Ideal candidates will have a strong background in business operations and technical expertise in insurance and pensions, along with excellent communication and problem-solving skills.

Qualifications

• Strong background in business operations, ideally within financial services.
• Technical knowledge in insurance, pensions, and investment planning preferred.
• Confident communicator with the ability to lead cross-functional projects.

Responsibilities

• Translate the company’s strategic goals into operational plans.
• Streamline and improve workflows, systems, and procedures.
• Guide the selection and implementation of technology solutions.

Skills

Business operations

Technical knowledge in insurance

Technical knowledge in pensions

Investment planning

Problem-solving skills

Communication skills

Multitasking

Proactive approach

Tools

CRM systems

Job description

Looking to take on a strategic leadership role in the financial services industry?

Whether you’re an experienced professional in financial operations or someone with deep technical expertise in insurance and pensions, this role offers the opportunity to shape the internal operations of a well-established advisory firm and work directly with senior leadership.

Global Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst guiding them on the path to achieve their personal financial goals and objectives. Our MAS-regulated Financial Advisors pride themselves on providing professional and unbiased financial advice that helps our clients create and protect their wealth.

At Global Financial Consultants (GFC), we value initiative, collaboration, and leadership. If you're operationally strong, technically savvy, and enjoy supporting business growth, we’d love to hear from you.

What You Can Expect

• A leadership role working closely with the CEO and management team to drive business operations.
• The opportunity to directly shape and improve internal processes and client delivery.
• Exposure to high-level financial planning, including complex cases and high-net-worth clients.
• A collaborative team environment and opportunities for professional growth.
• Structured responsibilities with a wide scope to lead and innovate across departments.

Key Responsibilities

• You will carry out the lawful orders of GFC to the best of your skill and ability and will discharge such duties and functions as may be delegated or assigned to you including work for or in any related, associate or subsidiary companies of GFC.
• Translate the company’s strategic goals into operational plans and ensure effective execution across departments.
• Streamline and improve workflows, systems, and procedures to enhance efficiency, scalability, and cost-effectiveness.
• Guide the selection and implementation of technology solutions that support operational excellence and digital transformation.
• Identify operational risks and implement controls; ensure compliance with regulatory, quality, and safety standards.
• Provide technical product training to financial advisers and support staff to ensure accurate understanding and effective application of products and solutions.
• Serve as a speaker for client seminars and webinars, delivering clear, engaging presentations to educate and inform clientele on relevant financial topics and offerings.
• Work closely with the CEO and leadership team to support strategic initiatives.

Who We Are Looking For

• Strong background in business operations, ideally within financial services.
• Technical knowledge in insurance, pensions, and investment planning preferred.
• Confident communicator with the ability to lead cross-functional projects.
• Strong problem-solving skills and the ability to multitask across departments.
• Comfortable with digital platforms and implementation of CRM systems.
• A team player with a proactive and hands-on approach.