Chief Executive Officer (CEO)

PLENUS GLOBAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

A leading company in the F&B industry is seeking a seasoned leader to manage operations in Singapore. The role involves developing company policies, controlling budgeting, ensuring quality management, and maintaining customer satisfaction. The ideal candidate will have extensive experience in the F&B industry and exceptional leadership skills, with fluency in English and Japanese being essential.

Qualifications

• Degree in Business Administration, Public Relations, International Relations or related fields.
• Over 10 years of experience in the F&B industry.
• Proficiency in English and Japanese is necessary.

Responsibilities

• Lead the company and develop company policies.
• Control profit and loss, develop sales strategies.
• Ensure customer satisfaction and compliance with laws.

Skills

Leadership

Interpersonal Skills

Problem Solving

Analytical Skills

Adaptability

Attention to Detail

Project Management

Education

Degree in Business Administration

Degree in Public Relations

Degree in International Relations

Job description

RESPONSIBILITIES

1. Lead the company and develop company policies.
2. Prepare the annual budget and obtain approval from the headquarters in Japan.
3. Control profit and loss, develop sales and marketing strategies, and report to the headquarters in Japan.
4. Coordinate and oversee all company activities, demonstrating leadership and commitment to the management system by:
1. Promoting the use of process approach and risk-based thinking.
2. Ensuring resources for the QMS are available.
3. Communicating the importance of effective quality management and compliance with QMS requirements.
4. Ensuring the QMS achieves its intended results.
5. Engaging, directing, and supporting personnel to contribute to QMS effectiveness.
6. Promoting continual improvement.
7. Supporting other management roles in demonstrating leadership within their areas of responsibility.
5. Demonstrate leadership and commitment to customer focus by ensuring:
1. Customer and statutory/regulatory requirements are understood and met.
2. Risks and opportunities affecting product and service conformity and customer satisfaction are identified and addressed.
3. Focus on enhancing customer satisfaction is maintained.
6. Review the organization's QMS periodically to ensure its ongoing suitability, adequacy, and effectiveness.
7. Establish, review, and maintain a quality policy that is appropriate to the organization, provides a framework for quality objectives, commits to satisfying requirements, and is communicated and understood by relevant parties.
8. Additional responsibilities related to ISO 9001:2015 are detailed in the Quality Manual.
9. Attend visits from Japanese business partners in Singapore, which may include work during weekends and public holidays.
10. Attend meetings with the Japan headquarters as required.
11. Research and develop new menu options and make decisions regarding their implementation.

AUTHORITIES

1. Review, analyze, revise, and alter company strategies and policies as needed.
2. Determine, revise, and modify management system objectives.
3. Implement necessary actions to improve company operations and achieve objectives.
4. Enforce management system implementation throughout the company.
5. Evaluate subordinate performance, including managers and HODs, with potential for promotion or demotion.
6. Discipline or warn employees who violate company regulations.

REQUIREMENTS

1. Degree in Business Administration, Public Relations, International Relations, or related fields.
2. Strong leadership and interpersonal skills to manage and motivate teams effectively.
3. Excellent problem-solving, analytical skills, result-oriented, adaptable, self-driven, meticulous, and detail-oriented with a hands-on approach.
4. Experience in process improvement and project management.
5. Proficiency in English and Japanese, with excellent verbal and written communication skills.
6. Experience in managing overseas businesses is advantageous.
7. Over 10 years of experience in the F&B industry.

This position requires on-site presence at all times and may involve working during rest days and public holidays.

We regret that only shortlisted candidates will be contacted.