Channel Sales Manager

Freshworks Inc.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

Freshworks Inc. is seeking a senior-level Individual Contributor in Singapore to manage and expand strategic partnerships pivotal to revenue growth. The ideal candidate will have extensive experience in nurturing executive-level relationships in the customer and employee experience sectors, contributing to significant growth and impactful results.

Qualifications

• 12+ years of experience in managing strategic partnerships.
• Proven track record in the EX/CX space.
• Ability to communicate in Mandarin is preferred.

Responsibilities

• Manage and expand strategic partnerships in Singapore.
• Demonstrate exceptional business planning skills.
• Deliver impactful results within the Singapore channel community.

Skills

Business planning

Partner relationship management

Communication in Mandarin

Job description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

This senior-level Individual Contributor role, requiring over 12+ years of experience, is crucial in managing and expanding our strategic partnerships in Singapore, a key market pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills. You will have made significant contributions to growth within the Singapore channel community, particularly in the EX/CX space, and have a history of delivering impactful results. Ability to communicate in Mandarin language would be preferred.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.