Changi Airport | Customer Service Officer | Joining Bonus $5000 | From $2750 +

HEY ROCKET PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service company in Singapore is seeking individuals for a role involving team leadership, customer assistance, and operations management at the airport. Candidates should possess at least a Higher NITEC or Diploma and be able to commit to rotating shifts. Benefits include a competitive salary starting from S$2,500+, additional monthly allowances, bonuses, and incentives.

Benefits

Monthly allowances (up to S$500)

Joining bonus of S$5,000

Annual AWS (1 month)

Performance bonus (up to 3 months)

Qualifications

• Open to Locals only.
• Must be independent at times.
• Must be able to commit to rotating shifts (morning/afternoon/night).

Responsibilities

• Oversee and lead a small team in managing daily operations.
• Check in passengers and assist with the Self Service Kiosk.
• Perform gate handling duties and communicate with airline crews.

Skills

Ability to lead a team

Customer service skills

Independent work

Education

Higher NITEC / Diploma

Job description

Key Responsibilities:

• Oversee and lead a small team in managing daily operations.

• Checking in passengers.

• Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.

• Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.

• Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.

• Assisting passengers who require special assistance.

• Performing any other ad-hoc duties assigned by the supervisor.
  

Requirements:

• Open to Localsonly

• Must possess minimally Higher NITEC / Diploma

• Open to candidates with no experience

• Must be independent at times

• Must be able to commit to rotating shifts (morning/afternoon/night)

Salary:

Basic salary from S$2,500+
+ Monthly Allowances (up to S$500)
+ Joining Bonus S$5,000
+ Annual AWS (1 month)
+ Performance Bonus (up to 3 months)

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)