Change Management Executive(Knowledge System) - Up to $7K - JO-26025 - KT

BGC Group Pte Ltd; Singapore; Hybrid; SGD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking organization as a Knowledge Management Specialist, where you will play a crucial role in enhancing knowledge management capabilities and driving change initiatives. This exciting position involves strategizing and implementing innovative solutions, overseeing knowledge management functions, and engaging stakeholders to foster a culture of collaboration and institutional knowledge. If you are detail-oriented, passionate about knowledge management, and eager to make a significant impact, this is the perfect opportunity for you to thrive in a dynamic environment.

Qualifications

• 3-5 years of experience in knowledge or records management.
• Strong understanding of KM frameworks and systems.

Responsibilities

• Develop and implement the overall Knowledge Management Strategy.
• Oversee knowledge management functions and initiatives.
• Guide staff on records management practices.

Skills

Knowledge Management

Stakeholder Engagement

Project Management

Records Management

Oral History Projects

Communication Skills

Education

Bachelor's degree in Social Sciences

Professional certification in Records Management

Tools

Microsoft Office

Content Management Systems

Job description

We are seeking a detail-oriented, creative, and passionate individual to join our team as a Knowledge Management Specialist. The role involves strategizing, managing, and engaging stakeholders to enhance the organization’s knowledge management capabilities and drive change management initiatives.

Responsibilities

1. Develop and implement the overall Knowledge Management Strategy.
2. Oversee knowledge management functions, including oral history, registry, and systems.
3. Plan and execute knowledge management initiatives, record management, and related systems.
4. Guide staff on records management practices and the use of related systems for collaboration and institutional knowledge building.
5. Promote adoption and maturity of knowledge management within the organization.
6. Advise and support business units on knowledge management matters.
7. Create and review SOPs and knowledge management plans.
8. Conduct audits to ensure proper documentation and compliance.
9. Develop and disseminate oral history resources and initiatives.
10. Coordinate interview sessions, including shortlisting, engagement, and preparation.
11. Supervise and train volunteers involved in oral history projects.
12. Organize transcription and summarization of interviews.
13. Design and plan project deliverables and final presentations.
14. Perform additional tasks as assigned.

Requirements

• Bachelor’s degree in Social Sciences, Communications, Organizational Development, or related fields.
• Professional certification in Records Management, Knowledge Management, or Change Management is a plus.
• 3–5 years of experience in knowledge or records management.
• Experience in organizational change, stakeholder engagement, or corporate communications.
• Project management experience, especially with cross-functional teams and volunteers.
• Experience with oral history projects or heritage initiatives is advantageous.
• Strong understanding of KM frameworks, systems, and best practices.
• Ability to develop SOPs, guidelines, and conduct audits.
• Proficiency in Microsoft Office and familiarity with content management systems and collaboration platforms.
• Excellent writing, editing, and presentation skills.
• Strong stakeholder engagement, influencing, and organizational skills.
• Self-motivated, creative, and passionate about building institutional knowledge.
• Effective communication and mentoring abilities.

Location: Ghim Moh Road

Working Hours: Mon – Thurs: 8.30am – 6pm, Fri: 8.30am – 5.30pm

Work Schedule: Hybrid

Application: Khaty Zainal
R22111204
BGC Group Pte Ltd (Outsourcing)
EA05C3053