Change Lead, Client Services (Contract) - Banking

MICHAEL PAGE (PERSONNEL) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

MICHAEL PAGE (PERSONNEL) PTE. LTD. is seeking a senior transformation lead to head a large-scale banking programme in Singapore on a 1-year extendable contract. The role requires strong delivery, governance and stakeholder management within a global financial services environment.

The successful candidate will own end-to-end delivery, develop and maintain project plans, manage risks and coordinate cross-functional teams across client services, payments and connectivity initiatives.

Qualifications

• Bachelor's degree in relevant field.
• At least 6 years of transformation or change initiatives experience within financial services.
• Experience delivering projects involving payments, cash management or connectivity solutions.

Responsibilities

• Lead end-to-end delivery of client service workstreams within a major transformation programme.
• Develop and maintain project plans, milestones, dependency mapping and governance reporting.
• Drive risk, issue and decision management to ensure successful programme execution.
• Assess impacts across transaction banking channels, client services and operational processes.
• Coordinate cross-functional stakeholders to implement structured and controlled change activities.
• Support client communication and migration-related activities, ensuring strong governance and audit readiness.
• Manage implementation, testing, cutover planning and post-migration stabilisation activities.

Skills

Transformation leadership

Project governance

Stakeholder management

Risk management

Cross-functional collaboration

Education

Bachelor's degree

Job description

Lead a large-scale transformation programme within banking

1 year extendable contract

About Our Client

Our client is a leading international banking and financial services organisation with a strong presence across Asia, Europe, the Middle East and the Americas. Recognised for its market-leading transaction banking capabilities, the organisation serves multinational corporations, financial institutions and commercial clients worldwide. With a significant global workforce and extensive international network, the bank continues to invest heavily in digital transformation, operational excellence and customer-centric solutions.

Job Description

• Lead end-to-end delivery of client service workstreams within a major transformation programme
• Develop and maintain project plans, milestones, dependency mapping and governance reporting
• Drive risk, issue and decision management to ensure successful programme execution
• Assess impacts across transaction banking channels, client services and operational processes
• Coordinate cross-functional stakeholders to implement structured and controlled change activities
• Support client communication and migration-related activities, ensuring strong governance and audit readiness
• Manage implementation, testing, cutover planning and post-migration stabilisation activities

The Successful Applicant

• Bachelor's degree in relevant field
• At least 6 years of transformation or change initiatives experience within financial services
• Experience delivering projects involving payments, cash management or connectivity solutions

What's on Offer

This opportunity offers exposure to a high-profile transformation programme with significant visibility among senior leadership. The successful candidate will gain experience driving complex organisational change within an international banking environment while working alongside experienced business, technology and operations leaders.