CEO & Executive Director

Subotiz; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Subotiz is recruiting two Executive Directors to join the Board, with one role potentially serving as Chief Executive Officer. These positions carry Board-level responsibility for prudent management, regulatory readiness, and reliable service delivery as the company pursues MPI licensing with MAS.

Successful candidates will lead regulated payment services operations in Singapore, drive regional growth, and build scalable operating models while ensuring strong governance and risk management

Qualifications

• Experience in payments/fintech/regulatory environments.
• Ability to establish regulatory governance and reporting structures.
• Proven track record in growing businesses while ensuring compliance.

Responsibilities

• Provide Board-level leadership and contribute to sound management and MAS licensing readiness.
• Establish and manage regulated payment services operations in Singapore with scalable models and governance.
• Oversee regulatory, risk and operational controls including AML/CFT, outsourcing, technology risk and business continuity.
• Ensure key risks (AML/CFT, fraud, operations and tech risks) are identified, assessed and mitigated.
• Drive regional growth by identifying commercial opportunities in cross-border payments and e-commerce.
• Manage relationships with merchants, banking partners, regulator, and stakeholders; serve as escalation point.
• Lead business development and commercial strategy, including pipeline and pricing for long-term revenue growth.
• Drive continuous improvement across processes, systems, and customer service.
• Provide local oversight for technology and security; coordinate with Group technology team.
• Build and lead a high-performing local team focused on accountability and execution.
• Demonstrate integrity, sound judgement and independence in regulatory matters.

Skills

Board-level leadership

Regulatory compliance

MAS MPI familiarity

Operations management

Cross-border payments

Strategic business development

Job description

We are a global fintech company building the commercial infrastructure that helps AI, SaaS and digital businesses turn innovative products into scalable global revenue. Our unified platform brings together subscriptions, checkout, payments, compliance and revenue operations, helping teams launch faster, operate more efficiently and grow with less complexity.With deep expertise in fintech, digital payments and global commerce, our team spans North America, Asia and Europe. We value ownership, curiosity and practical problem-solving as we build the infrastructure powering the next generation of digital businesses.

About the Role

We are hiring two Executive Directors to the Board of the Company, one of whom will also serve as Chief Executive Officer. As Executive Directors, both will carry Board-level responsibility and accountability for the sound and prudent management of the Company. In the early stage, the role places strong emphasis on building a high-quality, compliant operating capability, establishing trust with customers and the regulator, and ensuring excellent service delivery — alongside contributing to business development, product development and regional growth.

As this role forms part of the senior management/Board of the Company who will apply for a Major Payment Institution licence, the successful candidates will be required to participate in the Company's MPI licence application process, including any interview or fit-and-proper assessment conducted by the Monetary Authority of Singapore (MAS). The candidate must satisfy MAS’ fit and proper criteria, including in relation to integrity, competence, reputation and financial soundness.

Key Responsibilities

• Provide Board-level leadership and contribute to the sound and prudent management of the Company, ensuring readiness for, and ongoing compliance with, MAS licensing requirements.
• Establish and manage the Company's regulated payment services operation in Singapore, including building scalable operating models, governance frameworks, and reporting structures aligned with regulatory expectations and Group operational standards.
• Oversee the Company's regulatory, risk and operational control frameworks (including AML/CFT, outsourcing/third-party risk, technology risk and business continuity), by working closely with the Compliance Officer and the Board-supervised committees.
• Ensure that key risks (including AML/CFT, fraud, operational and technology risks) are appropriately identified, assessed and mitigated across the Company.
• Drive regional growth by identifying commercial opportunities and positioning the Company effectively within the cross-border payments and e-commerce ecosystem.
• Manage and strengthen relationships with key merchants, banking and settlement partners, the regulator, and other stakeholders, acting as a senior escalation point for operational and service matters.
• Lead business development and commercial strategy, including pipeline management, partner solutioning, pricing and long-term revenue growth, in collaboration with the Group and senior leadership.
• Drive continuous improvement across processes, systems, customer servicing and operational delivery quality.
• Provide effective local oversight and accountability for the technology and security of the Company's services, coordinating with the Group's technology team to ensure proper local control.
• Build and lead a high-performing local team through coaching, mentorship, cross-border collaboration, and a strong culture of accountability, compliance and execution.
• Demonstrates strong integrity, sound judgement and the ability to operate with independence in regulatory matters.

Qualifications and requirements

• At least 5 years of relevant experience in a managerial capacity in payments, fintech, e-commerce/cross-border payments, banking, or related financial services sectors.
• Strong background in operations, delivery and customer-service leadership, ideally in a regulated environment.
• Experience building or scaling operating models and delivery teams, preferably for a start-up or newly-licensed entity.
• Demonstrated ability to contribute to business growth, including client/merchant acquisition, partnerships, or commercial strategy.
• Experience working across multiple APAC jurisdictions, including cross-border and cross-cultural collaboration.
• Strong understanding of risk, governance and the MAS regulatory environment (familiarity with the Payment Services Act and MPI obligations is an advantage).
• Ability to operate both strategically and hands‑on, suited to the demands of an early‑stage business.
• Sufficient experience, competencies and influence to exercise effective oversight and control over the Company’s business activities and staff.
• Eligibility to serve as a director of, and to be based in, a MAS‑licensed entity in Singapore.