Centre Manager

Purpose of Job

• To manage social service programmes and oversee the daily activities and duties at Wellness Community in response to society needs.

Key Responsibility Areas

• Drive social service programme strategies
• Oversee execution of social service programmes
• Manage community outreach and stakeholder network
• Manage personnel and compliance

Scope

Drive social service programme strategies:

• Plan and develop strategic organisational direction for Shan You Wellness Community, not limited to:
• Shan You Food Rations Distribution programme
• Shan You Free Meals programme
• Daily programmes & activities

Oversee execution of social service programmes:

• Oversee all the social services programmes.
• Manage resource allocation, duty roster and track participation.
• Supervise volunteers and monitor their service quality.
• Prepare content for publicity materials.
• Evaluate service outcome and social impact of Shan You Wellness Community.
• Maintain proper record and clear filing of work.
• Provide accurate and timely reporting for monthly, annual and ad-hoc requests.

Manage community outreach and stakeholder network:

• Plan and organise outreach activities, projects and events.
• Handle CIP (Community Involvement Programme) and CSO (Community Service Order).
• Network with stakeholders, community partners, social and welfare service agencies.
• Raise funds by sourcing for sponsorships and donations from individuals and corporate.

Manage personnel and compliance:

• Build a strong team that is committed to providing good service programmes.
• Comply with best practices and other relevant guidelines.
• Comply with the Centre’s code of conduct, policies and procedures.
• Contribute towards building a clean, green and cost-saving organisation.
• Perform any other duties as directed.

Requirements

• At least 3 years of relevant work experience in centre management.
• Training in leadership, supervision and planning preferred.
• Bachelor's degree in a related field.

Other Requirements

• Must possess excellent organisational and planning skills.
• Possess problem-solving, critical thinking and decision-making skills.
• Able to plan for and keep track of multiple projects and deadlines.
• Passionate about working with stakeholders and possess good interpersonal skills.
• Willing to learn and be guided.
• Able to work effectively independently and as part of a team.