Centre Executive, St Andrew's Active Ageing Centre (Havelock)

Singapore Anglican Community Services; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

Singapore Anglican Community Services is seeking a Centre Executive to manage the Active Ageing Centre's day-to-day operations, including programme delivery, facility upkeep, information and referrals, and liaison with seniors and caregivers. The role requires interaction across diverse dialects to engage elderly clients and their families.

The successful candidate will plan and coordinate activities, supervise volunteers, and collaborate with community partners to support active ageing

Qualifications

• Diploma or Degree in Social Work, Community Development, Gerontology, Counselling, or related fields.
• 1–2 years of relevant social service, eldercare, or community engagement experience.
• Experience in programme planning, case documentation, and volunteer management is a plus.

Responsibilities

• Plan, coordinate, and organise active ageing programmes.
• Manage day-to-day operations and facility maintenance of the centre.
• Provide information and referrals to seniors and community partners.
• Manage the alert alarm system during centre hours.
• Oversee Befriending and Buddying programmes in the centre.
• Lead Engagement service activities including the Community Screener for MOH.
• Document cases, maintain home visit logs, and prepare statistics for reporting.
• Participate in case reviews and meetings with care networks.
• Coordinate with stakeholders within the centre's service boundaries.
• Supervise Social Enterprise activities such as the thrift store when applicable.
• Organise and coordinate events, open houses, talks and workshops.
• Recruit, train and manage volunteers.
• Develop relationships with schools, grassroots groups, and community organisations.
• Perform general admin duties and other tasks assigned by Centre Supervisor.

Skills

English Proficiency

Interpersonal Skills

Time Management

Eldercare Knowledge

Case Management

MS Office

Education

Diploma or Degree in Social Work, Community Development, Gerontology, Counselling, or related fields

Job description

Job Summary

The Centre Executive has the primary role of managing the day-to-day operation of the Active Ageing Centre which includes the provision of active ageing programmes and activities, managing the alert alarm system, information and service linkage, and befriending or buddying for the elderly. The Centre Executive is expected to be proficient in various dialects so that he or she can interact effectively with the elderly and their caregivers.

Duties and Responsibilities

1. 1. Plan, coordinate, and organise active ageing programmes.
2. 2. Manage the day-to-day operations and facility maintenance of the centre.
3. 3. Provide relevant and accurate information and referrals to the seniors and community partners
4. 4. Manage the Alert Alarm System (AAS) during centre operating hours.
5. 5. Manage the Befriending and Buddying programmes in the centre.
6. 6. Manage the Engagement service including the assessment services (i.e. Community Screener) assigned by MOH
7. 7. Manage case documentation, home visit logs, and case statistics in timely and effective manner that complies with regulatory reporting standard.
8. 8. Participate in case reviews, case supervisions, and case conferences.
9. 9. Participate in the care network and coordination with stakeholders within centre’s service boundaries.
10. 10. Supervise the operation of Social Enterprise services such as a thrift store (Something Old Something New) whenever applicable.
11. 11. Organize and coordinate special events (i.e. community outreach), open house, talks and workshops.
12. 12. Recruit, train and manage volunteers
13. 13. Develop relationship and collaborate with community care organization such as schools, grassroots and other community-based organizations.
14. 14. General administrative duties and other duties assigned by the Centre Supervisor.

Job Requirement

Qualifications & Experience

• Diploma or Degree in Social Work, Community Development, Gerontology, Counselling, or related fields.
• At least 1–2 years of relevant experience in social service, eldercare, or community engagement
• Experience in programme planning, case documentation, and volunteer management will be an advantage.

Skills & Knowledge

• Proficiency in English
• Strong interpersonal and communication skills with the ability to engage seniors and community partners.
• Good organisational and time management skills to handle multiple tasks and deadlines.
• Basic knowledge of eldercare services, community resources, and case management practices.
• Comfortable with using Microsoft Office applications and case management systems.

Attributes

• Passionate about working with seniors and promoting active ageing.
• Empathetic, patient, and respectful in interactions with elderly persons and their families.
• A good team player who can also work independently with minimal supervision.
• Resourceful, adaptable, and able to manage challenges in a dynamic community setting.