Centre Executive/Manager

DA DI LEARNING STUDIO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading learning studio in Singapore seeks a Centre Executive/Manager to enhance customer engagement, oversee administrative tasks, and elevate the studio's marketing efforts. This role encompasses managing inquiries, promoting programs, and coordinating events, contributing to a dynamic educational environment.

Qualifications

• Experience in customer service and sales required.
• Proficiency in social media management and marketing strategies preferred.
• Strong organizational and event coordination skills necessary.

Responsibilities

• Handle enquiries and promote programmes to parents.
• Manage social media accounts and create engaging content.
• Coordinate class schedules and support centre events.

Skills

Customer Service

Sales

Marketing

Event Coordination

Job description

Job Scope – Centre Executive / Manager

1. Frontline Sales & Customer Service

• Handle enquiries from parents (walk-ins, calls, WhatsApp, emails)
• Conduct studio tours and promote programmes
• Follow up on leads and conversions
• Build rapport with parents and support retention

2. Centre Administration

• Handle registration, billing, and fee collection
• Maintain student records and attendance
• Prepare teaching materials and classroom logistics
• Ensure smooth day-to-day operations of the centre

3. Marketing & Social Media

• Manage Da Di Learning Studio (as well as other sister's companies) ’s social media accounts (Instagram, Facebook, etc.)
• Create engaging content (photos, videos, captions) to highlight the centre’s activities and values
• Schedule and track marketing campaigns
• Assist in executing marketing strategies to increase visibility and enrollment

4. Coordination & Event Support

• Coordinate class schedules, teacher availability, and parent communications
• Support centre-based events or school holiday programmes
• Liaise with vendors or community partners if needed

5. General Support

• Support centre upkeep and presentation
• Work closely with the Principal and teaching team to align with brand values (问，思，修，静)