Centre Executive/Manager

MY LITTLE GEMS PRESCHOOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-established preschool in Singapore is seeking a motivated individual to fill a multifaceted role that combines frontline sales, customer service, and administrative support. You will engage with parents, manage social media activities, and ensure smooth day-to-day operations at the center. Ideal candidates should possess strong communication skills, a good grasp of customer engagement, and organizational abilities to enhance enrollment and visibility in the local community.

Qualifications

• Experience in customer service and sales.
• Knowledge of social media platforms.
• Organizational skills for administrative tasks.

Responsibilities

• Handle enquiries and conduct studio tours.
• Manage registration, billing, and fee collections.
• Create content for social media to promote the center.
• Coordinate events and support day-to-day operations.

Skills

Customer service

Communication

Social media management

Organization

Job description

1. Frontline Sales & Customer Service

• Handle enquiries from parents (walk-ins, calls, WhatsApp, emails)

• Conduct studio tours and promote programmes

• Follow up on leads and conversions

• Build rapport with parents and support retention

2. Centre Administration

• Handle registration, billing, and fee collection

• Maintain student records and attendance

• Prepare teaching materials and classroom logistics

• Ensure smooth day-to-day operations of the centre

3. Marketing & Social Media

• Manage Da Di Learning Studio (as well as other sister's companies) ’s social media accounts (Instagram, Facebook, etc.)

• Create engaging content (photos, videos, captions) to highlight the centre’s activities and values

• Schedule and track marketing campaigns

• Assist in executing marketing strategies to increase visibility and enrollment

4. Coordination & Event Support

• Coordinate class schedules, teacher availability, and parent communications

• Support centre-based events or school holiday programmes

• Liaise with vendors or community partners if needed

5. General Support

• Support centre upkeep and presentation

• Work closely with the Principal and teaching team to align with brand values (问，思，修，静)