Centre Executive

ECON Healthcare Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

ECON Healthcare Group is seeking a Centre Coordinator responsible for overseeing day-to-day operations of a senior's care centre. The role involves managing staff, planning activities, ensuring client welfare, and maintaining operational efficiency. Candidates should have a diploma and a desire to work with seniors, bringing creativity and organization to diverse care programmes, and should be proficient in Microsoft Office.

Qualifications

• Experience in eldercare or hospitality is a plus.
• Genuine interest in working with seniors, with the ability to engage, befriend, and motivate them.
• Self-motivated, resourceful, and able to work independently or as part of a team.
• Able to perform administrative duties.

Responsibilities

• Assist the Manager in overseeing day-to-day centre operations and supervising volunteers and part-time staff.
• Plan shift timetables for staff and volunteers to ensure adequate coverage.
• Organise and run health, wellness, and social activities for seniors.
• Ensure high standards of customer service and the safety and well-being of all clients.
• Initiate and maintain case records for each senior household.
• Establish connections with external agencies and community resources.
• Oversee the Alert Alarm System (AAS) and provide assistance during operating hours.
• Maintain updated records of seniors and volunteers, and prepare reports for management and funders.
• Ensure the centre's facilities are clean, well-maintained, and conducive for activities.
• Review and improve operational processes to meet KPIs and respond to feedback.

Skills

Eldercare

Hospitality

Planning and Facilitating Care Programmes

Customer Service

Microsoft Office Proficiency

Education

Minimum Diploma from a recognised institution

Job description

• Assist the Manager in overseeing day-to-day centre operations and supervising volunteers and part-time staff

• Plan shift timetables for staff and volunteers to ensure adequate coverage

• Organise and run health, wellness, and social activities for seniors, ensuring alignment with MOH guidelines and performance indicators

• Ensure high standards of customer service and the safety and well-being of all clients

• Initiate and maintain case records for each senior household, assessing and documenting individual needs

• Establish connections with external agencies and community resources to support seniors’ welfare

• Oversee the Alert Alarm System (AAS) and provide assistance during operating hours

• Maintain updated records of seniors and volunteers, and prepare reports for management and funders

• Ensure the centre's facilities are clean, well-maintained, and conducive for activities

• Review and improve operational processes to meet KPIs, financial goals, and respond to feedback from staff and residents

Requirements

• Minimum Diploma from a recognised institution; experience in eldercare or hospitality is a plus

• Genuine interest in working with seniors, with the ability to engage, befriend, and motivate them

• Capable of planning and facilitating diverse care programmes (e.g., art & craft, news chats, cooking therapy).

• Self-motivated, resourceful, and able to work independently or as part of a team with minimal supervision.

• Able to perform administrative duties and proficient in basic Microsoft Office tools.