Centre Executive

ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an operational manager to assist in running the center, drive sales, and ensure compliance with service requirements. The candidate should have a diploma or degree, preferably 1 year of operational experience, and strong communication skills. This role offers an attractive salary, career development, and a flexible working environment.

Benefits

Attractive base salary

Career development opportunities

Industry-specific training

Flexible environment

15 days annual leave

Qualifications

• At least 1 year in an operational role.
• Experience in healthcare or relevant industries preferred.
• Hands-on approach, enjoys community settings.

Responsibilities

• Assist with operations and management of the center.
• Drive sales through client follow-ups.
• Ensure compliance with MOH service requirements.

Skills

Operational management

Sales skills

Case resolution

Communication skills

Microsoft Office proficiency

Education

Diploma or Degree in any field

Job description

Job Description:

• Report directly to the Centre Management.

• Assist the centre management with running the operations of the centre.

• Actively drive sales volume through quick follow-ups with potential clients.

• Provide accurate information to clients on policies, procedures and service.

• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.

• Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.

• Ensuring that the logistics and operational capability of the centre runs smoothly.

• Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.

• Participate & represent on behalf of the company’s services with confidence.

• Represent the centre in the absence of any management.

• Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

• Diploma or Degree in any field is welcome.

• 5-days work week. Rotational weekends (Sat & Sun) required.

• Preferably minimum 1 year in operational role.

• Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general.

• Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.

• Experience working with elderly in the community would be good to have.

• Hands-on and enjoys community setting.

• Able to work independently with little supervision.

• Proficient in Microsoft Office and comfortable with IT.

• Able to speak local languages and dialect (preferable) to communicate with elderly clients.

Benefits:

• Attractive base salary and incentives for driving results.

• Great opportunity for career development in a growing market and organization.

• Industry-specific training and coaching by a highly experienced team.

• Highly flexible environment to brainstorm and implement ideas.

• 15 days annual leave.